From Breakthrough Technologies to Exponential Growth
New digital technologies are emerging at an unprecedented rate and changing the way we work and live. Digital transformation impacts every person in every industry. Early adopters already perform significantly better in revenue growth and have higher margins.
Explore how the Frost & Sullivan Information, Communication & Technology teams use the breadth and depth of the ICT industry and vertical market knowledge base to enable digital transformation for business strategy.
Our Growth Opportunity Newsletter provides a global coverage as well as a 360° Perspective™ of the major industries researched by our team of expert analysts.
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How You Relate to Your Customers
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Digital Media
Iot & Digital Transformation
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News, Events & Resources
Cloud-based Email and Web Security Solutions to Propel the APAC Secure Content Management Market by 2024
Cloud-based deployments are projected to lead growth as more enterprises move their emails to the cloud and rely on the internet, including remote working, especially during COVID-19.
Frost & Sullivan Recognizes Teleperformance as Innovation Leader in the Australia Customer Experience Outsourcing Services Market
Teleperformance’s flagship TAP™ (Technology, Analytics, Process) framework infuses innovation with its client program and combines high-tech and human touches, differentiating the company from its competitors and delivering global, integrated, digital, omnichannel, multilingual, and multi-market offerings.
Asia-Pacific Contact Center Applications Market to See Buoyant Growth, Thanks to Analytics
Comprising of on-premise and cloud applications, the Asia-Pacific contact center applications market is expected to see strong growth due to inbound contact routing and analytics.
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