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Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan invites you to join Richard Sear and Archana Vidyasekar, our Visionary Innovation Group experts, along with Neil Sahota, IBM Master Inventor and United Nations artificial intelligence subject-matter expert, for the webinar “Our World in 2025-2030: Top 12 Transformational Shifts to 2030” on September 24 at 11 a.m. EDT.

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Online Retail to Become the Preferred Form of Vehicle Purchasing Among Private Buyers

Online Retail to Become the Preferred Form of Vehicle Purchasing Among Private Buyers

The online vehicle retail model is disrupting the traditional dealership model by enabling original equipment manufacturers (OEMs) to quickly introduce their products to the market while keeping costs low. In 2018, more than 618,000 new vehicles were sold online globally, nearly double the unit sales in 2017. Online sales are expected to cross 1 million in 2020 and grow to more than 6 million by 2025.

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Digital Transformation of the Automotive Retail Industry: What You Need to Know Now

Digital Transformation of the Automotive Retail Industry: What You Need to Know Now

In a new interactive webinar, “Digital Transformation of the Automotive Retail Industry: What You Need to Know Now,” taking place on Thursday, 26 September 2019, at 09:00 EDT/14:00 BST, Julia Saini, Vice President, and Yeswant Abhimanyu, Principal Consultant, from Frost & Sullivan’s Mobility division, will discuss the innovative business models, growth opportunities, and insights on initiatives and trends across the automotive e-retail market globally.

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Uber Global Director to Share Game-Changing Strategies for Continuous CX Improvement

Uber Global Director to Share Game-Changing Strategies for Continuous CX Improvement

Kal Kuchimanchi, Director, Global Planning and Programs, Uber, will lead an eye-opening session on Continuous Improvement of the Customer Experience (CX) at the 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXChange. The event will take place October 27–30, 2019, at the Hyatt Regency Huntington Beach Resort and Spa, in Huntington Beach, Calif.

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Pradeo Earns Leadership Award from Frost & Sullivan for its AI-powered Cybersecurity Solutions that Protect the Entire Mobile Value Chain

Based on its recent analysis of the global mobile security market, Frost & Sullivan recognizes Pradeo with the 2019 Global Product Line Strategy Leadership Award for delivering high-quality products that are easy to deploy, automated, highly accurate, user-friendly, and compliant with data protection laws. It incorporates its core AI-driven security technology in its Mobile Threat Defense, Application Security Testing, and In-App Protection mobile security solutions to enable cutting-edge mobile device, data, and application protection capabilities.

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Rising Incidence of Social Engineering Attacks Propels Robust Growth in Security Awareness Training Sector

Rising Incidence of Social Engineering Attacks Propels Robust Growth in Security Awareness Training Sector

Frost & Sullivan’s recent analysis, Human Factors in Cybersecurity – Social Engineering and Security Awareness Training, Forecast to 2023, examines the market trends that have shaped the SAT sector in Europe, opportunities that can be tapped, and constraints that vendors must overcome. The study also offers key competitor assessments and region-wise revenue and demand forecasts.

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Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan invites you to join Richard Sear and Archana Vidyasekar, our Visionary Innovation Group experts, along with Neil Sahota, IBM Master Inventor and United Nations artificial intelligence subject-matter expert, for the webinar “Our World in 2025-2030: Top 12 Transformational Shifts to 2030” on September 24 at 11 a.m. EDT.

read more

2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

read more
Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more
Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan invites you to join Richard Sear and Archana Vidyasekar, our Visionary Innovation Group experts, along with Neil Sahota, IBM Master Inventor and United Nations artificial intelligence subject-matter expert, for the webinar “Our World in 2025-2030: Top 12 Transformational Shifts to 2030” on September 24 at 11 a.m. EDT.

read more
Online Retail to Become the Preferred Form of Vehicle Purchasing Among Private Buyers

Online Retail to Become the Preferred Form of Vehicle Purchasing Among Private Buyers

The online vehicle retail model is disrupting the traditional dealership model by enabling original equipment manufacturers (OEMs) to quickly introduce their products to the market while keeping costs low. In 2018, more than 618,000 new vehicles were sold online globally, nearly double the unit sales in 2017. Online sales are expected to cross 1 million in 2020 and grow to more than 6 million by 2025.

read more

2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

read more
Autonomous Vehicle Developers Bet on Sensor Fusion Solutions and L2+ Features

Autonomous Vehicle Developers Bet on Sensor Fusion Solutions and L2+ Features

Frost & Sullivan’s recent analysis, Global Autonomous Driving (AD) Industry Outlook, 2019, highlights key market and technology trends shaping future prospects. On the business front, the research dives deeper into the impact of autonomy, focusing on ways to monetize and personalize data as the industry evolves. On the technology front, the study focuses on developments required at the platform level to add redundancies, fuse sensory data and build the necessary computational ecosystem.

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Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more
Mobility Autonomous Platforms: What You Need to Know Now to Prepare for the Future

Mobility Autonomous Platforms: What You Need to Know Now to Prepare for the Future

A new interactive webinar, “Mobility Autonomous Platforms: What You Need to Know Now to Prepare for the Future”, taking place on Thursday, 13 June 2019, at 11:00 EDT/16:00 BST, aims to shine a light on how new technologies in cloud computing, sensitisation and vehicle electronics tie into the future digital value chain of the automotive industry and how to leverage innovation for future success.

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Frost & Sullivan Intelligent Mobility Forum Explores How Automakers are Future-Proofing their Portfolios by Embracing Connected, Electric and Autonomous Technologies

Frost & Sullivan Intelligent Mobility Forum Explores How Automakers are Future-Proofing their Portfolios by Embracing Connected, Electric and Autonomous Technologies

Investments in the automotive industry are increasingly being channeled towards enhancing electric portfolios, achieving higher levels of automation, and meeting rising customer demand for digital convenience. As electric, connected and autonomous trends unleash widespread disruption, auto manufacturers are expected to retain their relevance by investing in scalable, sustainable, cost-effective and flexible platforms that can support current demands and future innovations.

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Latin America’s Mobility Future is About Safety and Flexibility: Key Industry Transformations OEMs Must Embrace

Latin America’s Mobility Future is About Safety and Flexibility: Key Industry Transformations OEMs Must Embrace

Frost & Sullivan’s recent analysis, Latin America Passenger Vehicle Outlook 2019, covers the market performance and top transformative factors impacting the industry in 2019. It presents forecasts by country and analyzes MaaS solutions, electric vehicles (EVs), and technology trends in safety and security standards. It also examines players and disruptions in new retailing imperatives.

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Frost & Sullivan: In-vehicle Marketplace will be Available in 80 Percent of Premium Vehicles Sold by 2020

Frost & Sullivan: In-vehicle Marketplace will be Available in 80 Percent of Premium Vehicles Sold by 2020

Frost & Sullivan’s recent analysis, Global Connected Car Market Outlook, 2019, analyzes the way companies will align their strategies with the connected, autonomous, shared, electric (CASE) model. It also presents the key players in automotive OS, navigation, IoT, and cybersecurity, as well as the growth opportunities for OEMs and Tier I companies.

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Pradeo Earns Leadership Award from Frost & Sullivan for its AI-powered Cybersecurity Solutions that Protect the Entire Mobile Value Chain

Based on its recent analysis of the global mobile security market, Frost & Sullivan recognizes Pradeo with the 2019 Global Product Line Strategy Leadership Award for delivering high-quality products that are easy to deploy, automated, highly accurate, user-friendly, and compliant with data protection laws. It incorporates its core AI-driven security technology in its Mobile Threat Defense, Application Security Testing, and In-App Protection mobile security solutions to enable cutting-edge mobile device, data, and application protection capabilities.

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ComplianceQuest Earns Acclaim from Frost & Sullivan for Its Groundbreaking AI-powered EQMS Platform

SANTA CLARA, Calif. — August 27, 2019 — Based on its recent analysis of the North American cloud-based enterprise quality management system (EQMS) market, Frost & Sullivan recognizes ComplianceQuest with the 2019 North America Customer Value Leadership Award for streamlining quality, compliance, content, and collaboration management initiatives through its EQMS. Natively built and run on the Salesforce platform, the solution energizes the manufacturing industry with its cloud-based approach to quality management.

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NEXTDC Earns Acclaim from Frost & Sullivan for its Technology and Customer Focus in the Data Centre Market

Based on its recent analysis of the global data centre infrastructure and operations market, Frost & Sullivan recognises NEXTDC Ltd with the 2019 Global Visionary Innovation Leadership Award. NEXTDC’s 100 percent uptime guarantee and unparalleled power usage effectiveness (PUE) levels have helped it set a new customer service benchmark in the Australian data centre industry. Leveraging its vast technology expertise and innovation excellence in design, engineering, and project management, NEXTDC has developed a innovative ‘continuous development’ methodology aimed at addressing evolving market needs. This concept is based on adopting a modular design, which delivers greater flexibility and significantly increases the speed of deployment.

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Onfido Commended by Frost & Sullivan for its Proprietary AI-based Hybrid Identity Verification Solution

Based on its recent analysis of the European identity verification and authentication market, Frost & Sullivan recognises the London- and San Francisco-based Onfido with the 2019 European Technology Innovation Award for its advanced hybrid identity verification solution. This platform, powered by artificial intelligence (AI), machine learning, biometrics, and analysis, has found application across diverse industry verticals such as banking and finance, insurance, retail, gaming, gambling, marketplaces, transportation, and government services.

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2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

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Mambu Earns Acclaim from Frost & Sullivan for Accelerating Customers’ Time-to-market with its Cloud-based Core Banking Platform

LONDON, U.K. — August 13, 2019 — Based on its recent analysis of the global banking platform market, Frost & Sullivan recognises Mambu -with the 2019 Global Customer Value Leadership Award for enhancing client capabilities through its banking platform. The platform supports banks through their changing requirements with a mix of relevant products and services that are aligned to market demand. The platform has now evolved to include new use cases and customers that first partnered with Mambu for banking and lending, are now using the platform for trade finance and mortgages.

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Voltaiq Applauded by Frost & Sullivan for its Game-changing Battery Analysis Platform, Voltaiq Core, and Innovative Battery Digital Twin Solution

Based on its recent analysis of the North American battery testing and analysis market, Frost & Sullivan recognizes California-headquartered Voltaiq with the 2019 North American New Product Innovation Award for Voltaiq Core, a software-as-a service (SaaS) solution.  Voltaiq Core helps customers develop improved batteries by deriving analytical insights from data collected during battery testing and operation. It works with data collected in OEM test labs during product development, as well as data from battery management system (BMS) performance logs of grid energy storage systems, and CANBUS data from vehicle battery packs.

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Inference Solutions Earns Acclaim from Frost & Sullivan for its Feature-rich and Flexible Intelligent Virtual Agent Platform

Based on its recent analysis of the North American intelligent virtual agent (IVA) market, Frost & Sullivan recognizes Inference Solutions with the 2019 North American Customer Value Leadership Award for its flexible and scalable IVA platform. The solution – Inference Studio – incorporatees cutting-edge technologies, and is designed for easy development, deployment, and management. Inference Solutions markets its products through telecommunications carriers and contact center software providers so they may, in turn, provide businesses with intelligent automation to replace or augment legacy IVR systems or offload live agent resources.

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Data Gumbo Commended by Frost & Sullivan for Automating Contract Execution in the Oil and Gas Industry with Its Blockchain-as-a-Service

Based on its recent analysis of the North American smart contracts market for the oil and gas industry, Frost & Sullivan recognizes Data Gumbo Corporation (Data Gumbo) with the 2019 North America Technology Innovation Award. It developed a distributed ledger to serve as a consensus algorithm, with nodes based with each stakeholder to create a scalable and reliable model. The company offers its blockchain-as-a-service (BaaS) solution to a variety of industrial applications with complex contracting measurements that require a trusted data source. Data Gumbo designed its fully managed BaaS platform solution specifically for the oil and gas sector to coordinate the entire process of data acquisition, validation, and execution. It enables unprecedented levels of trust in the consensus data, aligns incentives across the board for maximum efficiency, and automates contract execution.                                               

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Kreisel Electric Applauded by Frost & Sullivan for the Design Excellence of its High-performance Batteries for the Automotive Industry

LONDON, U.K. — July 31, 2019 — Based on its recent analysis of the global high performance battery market, Frost & Sullivan recognises the Austria-based Kreisel Electric GmbH & Co KG with the 2019 Global Product Leadership Award for developing the most lightweight, high-performance battery solutions. Kreisel partners with customers to understand their businesses and requirements, allowing it to position itself as a solution integrator not just a battery supplier. Kreisel’s product designs ensure accelerated development times, which are being continually shortened so it may deliver market-ready products to clients quicker.

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2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

read more
Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more
PayPal VP Unveils How to Create a Customer-first Mindset across the Organisation at the 13th Annual Customer Contact Europe: A Frost & Sullivan Executive MindXchange

PayPal VP Unveils How to Create a Customer-first Mindset across the Organisation at the 13th Annual Customer Contact Europe: A Frost & Sullivan Executive MindXchange

Annual event to take place at Clontarf Castle Hotel, Dublin, on 4-6, June 2019                                                  SANTA CLARA, Calif. — April 15, 2019 – Annette Hickey, Vice President, EMEA Customer Solutions, Dublin Site Lead, PayPal, and Dawn...

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Frost & Sullivan Recognizes Industry Leaders at Excellence in Best Practices Awards Ceremony

Frost & Sullivan Recognizes Industry Leaders at Excellence in Best Practices Awards Ceremony  Awards ceremony honors companies, strategies, processes, and executives that have achieved world-class performance within their industries.  MOUNTAIN VIEW, CA — March 28,...

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LivePerson’s Multi-channel, Scalable Conversational AI Solution for the Financial Services Market Commended by Frost & Sullivan

LivePerson's Multi-channel, Scalable Conversational AI Solution for the Financial Services Market Commended by Frost & Sullivan  The platform allows companies to deliver branded experiences to users with the convenience of a social platform SANTA CLARA, Calif. —...

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Frost & Sullivan Experts Disclose Future Business Opportunities in a Mainstream Drone Delivery Market

Collaborations with leading companies from other industries to accelerate the commercialization process SANTA CLARA, Calif. – February 18, 2019 – With the number of delivery drones in the global eCommerce industry alone expected to increase to 2.2 million units by...

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Auto Insurers Seize Growth Opportunities by Offering Financial and Insurance Tools over Digital Platforms

Auto OEMs are increasingly collaborating with fintechs to introduce innovative touch points to improve customer experience, finds Frost & Sullivan  London, UK – February 13, 2019 – The average investment in fintech by automotive original equipment...

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Tamil Nadu Recognized as a Leading State in Overall Development in Frost & Sullivan’s 2018 “Growth Innovation Leadership Index for Economic Development in India”

Maharashtra, Gujarat, Karnataka and Andhra Pradesh are the other top-ranking states Mumbai, India, January 30, 2019 – Tamil Nadu secured the second rank in the 2018 “Growth, Innovation and Leadership (GIL) Index for Economic Development in India”, a data-driven...

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2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

read more
Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more
Global 3D Print Materials Market for Healthcare Industry Set for Quantum Change and 20.3% CAGR Growth from 2018 to 2025

Global 3D Print Materials Market for Healthcare Industry Set for Quantum Change and 20.3% CAGR Growth from 2018 to 2025

The healthcare industry is rapidly adopting 3D printing solutions due to benefits such as unmatched flexibility of design and low-cost production of prosthetics, implants, medical devices, and anatomical models. With technology progression and regulatory issues becoming clearer, this market will witness quantum change in terms of healthcare service possibilities

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Developing Nations’ Demand for Safer Pesticides Drives Higher Adoption of Biopesticides

Developing Nations’ Demand for Safer Pesticides Drives Higher Adoption of Biopesticides

Frost & Sullivan’s recent analysis, Global Crop Protection Market, Forecast to 2023, analyses the market segments of herbicides, insecticides, fungicides, bioherbicides, bioinsecticides, and biofungicides. It focuses on key growth factors, market trends, technologies, product innovations, and the competitive landscape.

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Digitisation, Personalisation, Sustainability, and Palatable Meat Alternatives Define Agriculture & Nutrition Industry in 2019

Digitisation, Personalisation, Sustainability, and Palatable Meat Alternatives Define Agriculture & Nutrition Industry in 2019

Frost & Sullivan’s recent analysis, 2019 Outlook of the Global Agriculture and Nutrition Industry, presents top predictions, trends, drivers, and findings for 2019 with a focus on sectors within A&N, including the global processed F&B industry, F&B manufacturing-enabling industries, and agriculture-enabling industries.

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Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan invites you to join Richard Sear and Archana Vidyasekar, our Visionary Innovation Group experts, along with Neil Sahota, IBM Master Inventor and United Nations artificial intelligence subject-matter expert, for the webinar “Our World in 2025-2030: Top 12 Transformational Shifts to 2030” on September 24 at 11 a.m. EDT.

read more

2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

read more
Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more
Professional Security Service Firms Gain Growth Opportunities with the expanding threats surface, finds Frost & Sullivan

Professional Security Service Firms Gain Growth Opportunities with the expanding threats surface, finds Frost & Sullivan

Higher adoption of cloud services intensifies the need for advanced and emerging security services Singapore, 19 April, 2019 – The accelerated migration of processes and applications to the cloud and the popularity of Bring-Your-Own Device (BYOD) is causing a marked...

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Retailers in an Omni-channel Environment Increasingly Deploy RFID for Superior Customer Experience Management

The rise of the Internet of Things (IoT) has caused a sea change in the buying patterns of customers and, by extension, the market strategies of retailers. E-commerce and m-commerce have virtually transformed every store into a distribution center and retailers need to adopt technologies such as radio frequency identification (RFID),

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Frost & Sullivan Recognizes Borealis with the Product Leadership Award in the Power Cable Materials Industry

Frost & Sullivan Recognizes Borealis with the Product Leadership Award in the Power Cable Materials Industry Borealis recognised as an innovative leader in power cable solutions and as a reliable and future-ready partner. SANTA CLARA, Calif. — November 30, 2017 —...

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Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan invites you to join Richard Sear and Archana Vidyasekar, our Visionary Innovation Group experts, along with Neil Sahota, IBM Master Inventor and United Nations artificial intelligence subject-matter expert, for the webinar “Our World in 2025-2030: Top 12 Transformational Shifts to 2030” on September 24 at 11 a.m. EDT.

read more

2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

read more
Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more
Emergency Lighting Service Providers Offering IoT-integrated Products and Services Present Higher Value to Clients

Emergency Lighting Service Providers Offering IoT-integrated Products and Services Present Higher Value to Clients

Technological advancements such as Internet of Things (IoT)-driven applications with monitoring and control facilities are playing a huge role in propelling the $4.67 billion emergency lighting market towards $7.42 billion by 2025. While IoT is creating new opportunities in mobile applications and cloud services, advancements in batteries are driving their use as a power source for emergency lighting products.

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Rising Need for Zero-Latency Transfer Opens Up Opportunities for Edge Computing

Rising Need for Zero-Latency Transfer Opens Up Opportunities for Edge Computing

The continuous rise in the number of connected and Internet of Things (IoT) devices, connected and autonomous cars, content streaming, and multiplayer games will accelerate the edge computing market at a compound annual growth rate (CAGR) of 36.3% from 2017 to 2022. With the number of connected devices set to triple by 2025, and with most of these applications requiring close to zero-latency data transfer, the $768 million global edge computing market is forecast to touch $3.62 billion by 2022. The fastest-growing edge segments will be small and medium capacity, which are likely to grow at a CAGR of 63.7% and 30.9%, respectively.

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Emerson’s Sensi™ Smart Thermostat Line Earns Frost & Sullivan Acclaim for Convenience, Cost Efficiency

Based on its recent analysis of the global smart thermostats market, Frost & Sullivan recognises Emerson with the 2019 Global Customer Value Leadership Award for the best-in-class installation, top-rated user experience, and energy and cost savings enabled by its flagship Sensi™ product line. The award-winning solution provides homeowners with complete control over their home’s comfort, from wherever they are, through seamless smartphone integration and best-in-class service.

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Frost & Sullivan Recognizes Industry Leaders at Excellence in Best Practices Awards Ceremony

Frost & Sullivan Recognizes Industry Leaders at Excellence in Best Practices Awards Ceremony  Awards ceremony honors companies, strategies, processes, and executives that have achieved world-class performance within their industries.  MOUNTAIN VIEW, CA — March 28,...

read more

2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

read more
Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more
Water Utilities Offering Smart Solutions Have an Edge in Providing End-to-End Solutions

Water Utilities Offering Smart Solutions Have an Edge in Providing End-to-End Solutions

With the rise of digitalisation, water utility and industrial customers are expected to transition from conventional lab-based quality analysis to real-time and online smart water sensor measurement. Water utilities are choosing smart water meters enabled by automated metering infrastructure (AMI) communication modules over automated meter reading (AMR). Many advanced water utilities are likely to explore the use of satellites, drones, and robotics for leak detection, condition assessment, and asset management. This adoption of cutting-edge technologies is expected to drive the water & wastewater market towards $743.77 billion in 2019.

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Emerson’s Sensi™ Smart Thermostat Line Earns Frost & Sullivan Acclaim for Convenience, Cost Efficiency

Based on its recent analysis of the global smart thermostats market, Frost & Sullivan recognises Emerson with the 2019 Global Customer Value Leadership Award for the best-in-class installation, top-rated user experience, and energy and cost savings enabled by its flagship Sensi™ product line. The award-winning solution provides homeowners with complete control over their home’s comfort, from wherever they are, through seamless smartphone integration and best-in-class service.

read more

Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan invites you to join Richard Sear and Archana Vidyasekar, our Visionary Innovation Group experts, along with Neil Sahota, IBM Master Inventor and United Nations artificial intelligence subject-matter expert, for the webinar “Our World in 2025-2030: Top 12 Transformational Shifts to 2030” on September 24 at 11 a.m. EDT.

read more

2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

read more

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more

Dell Vice President for Voice of the Customer to Discuss How to Develop and Keep Customers for Life at 13th Annual Customer Contact West Event

Frost & Sullivan’s premier customer contact industry event will also include an interactive panel on Augmenting Intelligent Customer Care: The Advent of Chatbots, Virtual Assistants, and Machine Learning SANTA CLARA, Calif. – August 10, 2017– Frost & Sullivan...

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American Express VP to Reveal Guidelines for Creating Customer Value through Technology at the 13th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange

Premier industry event will also include lessons on leadership from Michael “Coop” Cooper, Founder at Innovators and Influencers MOUNTAIN VIEW, Calif. – June 6, 2017– Frost & Sullivan is pleased to announce the 13th Annual Customer Contact West: A Frost &...

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Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan invites you to join Richard Sear and Archana Vidyasekar, our Visionary Innovation Group experts, along with Neil Sahota, IBM Master Inventor and United Nations artificial intelligence subject-matter expert, for the webinar “Our World in 2025-2030: Top 12 Transformational Shifts to 2030” on September 24 at 11 a.m. EDT.

read more
Clinical Decision Support Systems Revolutionize the EMR to Become the Leader for Patient Empowerment

Clinical Decision Support Systems Revolutionize the EMR to Become the Leader for Patient Empowerment

Clinical decision support systems (CDSS) are poised to become the user interface of choice for clinical interactions with health IT, ultimately supplanting the electronic health record (EHR) system as the primary health IT point of interface for clinicians. As decision support becomes a critical component of both healthcare delivery as well as regulatory compliance, the market is forecast to grow from $3.79 billion in 2018 to $6.4 billion in 2024, at a compound annual growth rate (CAGR) of 9.3%.

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2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

read more
Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more
Remote Patient Monitoring to Radically Transform Healthcare Services Using IoT and Big Data

Remote Patient Monitoring to Radically Transform Healthcare Services Using IoT and Big Data

Health systems in Europe are facing several challenges, including the growing incidence of chronic diseases and an aging population. Healthcare costs are rising as a result. RPM is a digital solution that involves the secure transmission of medical data collected on devices, via information and communication technologies, can help with these challenges.

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Breast Ultrasound Market to Enter 2020 Strong and Will Continue Growing Through 2023

Breast Ultrasound Market to Enter 2020 Strong and Will Continue Growing Through 2023

Revenue from the shipment of systems to North American customers accounted for 42.7% of the revenue of the total market in 2018. This growth is largely driven by vendors’ use of novel techniques, machine learning (ML), and deep learning (DL) algorithms to deliver high-quality imaging and digital capabilities such as cloud and data analytics. The vendors are also proactively introducing applications as well as value-based equipment based on regional needs.

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Medtech Nears its Golden Age Focusing on Value-based Care

Medtech Nears its Golden Age Focusing on Value-based Care

The key medtech industry challenges of lack of innovation in conventional segments, the evolution of GAFAM (Google, Amazon, Facebook, Apple, and Microsoft) and other non-traditional participants, has led to certain industry moves broadly classified into increasing personalization, data and tech leverage, enhanced post-acute care coordination and an increasing focus on value-based care models.

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How Well Positioned Is Your Organization to Impact Biopharma Innovation?

How Well Positioned Is Your Organization to Impact Biopharma Innovation?

Dassault Systèmes (3DS) and Medidata Solutions announced on June 12, 2019, the signing of a definitive agreement for Dassault Systèmes to acquire Medidata (at an enterprise value of $5.8 billion), which will result in the creation of the first end-to-end collaborative and scientific business platform for the life sciences industry. 

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Enterprise Content Management Market Doubles in Size with Healthcare Digitization

Enterprise Content Management Market Doubles in Size with Healthcare Digitization

Healthcare organizations’ urgent need to digitally consolidate administrative, operational, financial, and clinical content is expected to propel the global enterprise content management (ECM) market for healthcare from $584.0 million in 2017 to $1,330.5 million by 2023, at a compound annual growth rate (CAGR) of 14.7%. Following the rise in the number of governmental and regulatory stipulations, there has been greater demand for integrated ECM solutions that can improve data protection and increase resilience to data breaches, hackers, and cybercrimes.

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Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan invites you to join Richard Sear and Archana Vidyasekar, our Visionary Innovation Group experts, along with Neil Sahota, IBM Master Inventor and United Nations artificial intelligence subject-matter expert, for the webinar “Our World in 2025-2030: Top 12 Transformational Shifts to 2030” on September 24 at 11 a.m. EDT.

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2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

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Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

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From Sensing to Sensemaking: Converging Big Data with Plant AI

From Sensing to Sensemaking: Converging Big Data with Plant AI

Frost & Sullivan’s unique thought leadership paper, Yokogawa’s Synaptic Business AutomationTM —Converging Intelligent Sensing with Plant AI, will assist you in unpacking the value levers of digital transformation, understanding the power of melding sensing with plant artificial intelligence (AI), and evaluating high-potential application areas.

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Distributed Control System Vendors to Gain Revenue Opportunities by Focusing on Open Architectures

Frost & Sullivan’s recent analysis, Analysis of the Global Distributed Control System Market, Forecast to 2025, examines the impact of digitalization on the DCS market. It also examines the key market participants and offers an in-depth analysis of the market revenue by different regions and revenue segments. Additionally, it presents a detailed overview of the market share and competitive analysis by geographical region, industry vertical, and system size.

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Frost & Sullivan Commends Automation Anywhere for Transforming the Future of RPA with its Human-Centric Digital Workforce

Frost & Sullivan Commends Automation Anywhere for Transforming the Future of RPA with its Human-Centric Digital Workforce  The company has elevated RPA by infusing it with AI, cognitive science, and advanced real-time analytics to create a highly productive and...

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Almawave (a subsidiary of the AlmavivA Group) Recognized by Frost & Sullivan for its Customer Experience Management Solutions

Almawave (a subsidiary of the AlmavivA Group) Recognized by Frost & Sullivan for its Customer Experience Management Solutions  Almawave’s modular, people-centered technology platform addresses particular customer requirements LONDON, U.K. — April 2, 2019 — Based...

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Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan invites you to join Richard Sear and Archana Vidyasekar, our Visionary Innovation Group experts, along with Neil Sahota, IBM Master Inventor and United Nations artificial intelligence subject-matter expert, for the webinar “Our World in 2025-2030: Top 12 Transformational Shifts to 2030” on September 24 at 11 a.m. EDT.

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Uber Global Director to Share Game-Changing Strategies for Continuous CX Improvement

Uber Global Director to Share Game-Changing Strategies for Continuous CX Improvement

Kal Kuchimanchi, Director, Global Planning and Programs, Uber, will lead an eye-opening session on Continuous Improvement of the Customer Experience (CX) at the 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXChange. The event will take place October 27–30, 2019, at the Hyatt Regency Huntington Beach Resort and Spa, in Huntington Beach, Calif.

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Brazilian Telcos Upgrade their B2B and B2C Offerings to Become One-stop ICT and Digital Solution Providers

Brazilian Telcos Upgrade their B2B and B2C Offerings to Become One-stop ICT and Digital Solution Providers

Frost & Sullivan’s recent analysis, Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends, Forecast to 2023, examines market trends relating to technology and consumer demands in the residential, SMB, and corporate end-user segments. It identifies the telecommunications services that present the highest growth opportunities from 2017 to 2023 and studies revenue distribution in the regions covered by Anatel. It analyzes the service segments of fixed telephony, mobile telephony, fixed broadband, data communications, and Pay TV.

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2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

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Surge in Cyberattacks on Smart Buildings Propels Global IT/OT Security Market

Surge in Cyberattacks on Smart Buildings Propels Global IT/OT Security Market

Widespread digitization of building operations and rising incidences of cyberattacks on operational environments are driving the adoption of information technology (IT)/operational technology (OT) security services in smart buildings. The market is estimated to reach $897 million by 2022, increasing at a record compound annual growth rate of 37%.

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Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more

Robotic Process Automation Deployments Prove Better Customer Experience and Higher Revenue Growth

Frost & Sullivan’s white paper, The Intelligent RPA Revolution with Process Discovery, presents the ways in which RPA can drive meaningful digital innovation and business outcomes in contact centers. It analyzes the value of Kryon’s Process Discovery™ solution, which streamlines the planning and implementation of automated work processes.

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In its 17th Edition, Frost & Sullivan’s 2019 India ICT Awards Recognized Frontrunners from the ICT Industry Demonstrating Technological Excellence and Digital Transformation

In its 17th Edition, Frost & Sullivan’s 2019 India ICT Awards Recognized Frontrunners from the ICT Industry Demonstrating Technological Excellence and Digital Transformation

Frost & Sullivan concluded its 17th edition of India ICT Awards, in New Delhi yesterday. At the banquet this year, 41 awards were presented, under three major categories – Enterprise Infrastructure, Emerging Services, and Enterprise Telecom Services. The winners were recognized for demonstrating breakthrough best practices and setting global benchmarks for technologies expected to catalyze and transform industries in the future.

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How Well Positioned Is Your Organization to Impact Biopharma Innovation?

How Well Positioned Is Your Organization to Impact Biopharma Innovation?

Dassault Systèmes (3DS) and Medidata Solutions announced on June 12, 2019, the signing of a definitive agreement for Dassault Systèmes to acquire Medidata (at an enterprise value of $5.8 billion), which will result in the creation of the first end-to-end collaborative and scientific business platform for the life sciences industry. 

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Frost & Sullivan Global Survey Outlines the Next Wave of Technology Disruptors

Frost & Sullivan Global Survey Outlines the Next Wave of Technology Disruptors

Frost & Sullivan’s Information & Communications Technology (ICT) team conducted a small-scale survey, Global Next Wave Technology Disruptors, 2018, of 112 thought leaders from around the world to seek opinions on the technologies that will have a profound transformative impact on existing industry dynamics, value chains, and business models across multiple vertical markets in the next 10 years.

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Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more

Distributed Control System Vendors to Gain Revenue Opportunities by Focusing on Open Architectures

Frost & Sullivan’s recent analysis, Analysis of the Global Distributed Control System Market, Forecast to 2025, examines the impact of digitalization on the DCS market. It also examines the key market participants and offers an in-depth analysis of the market revenue by different regions and revenue segments. Additionally, it presents a detailed overview of the market share and competitive analysis by geographical region, industry vertical, and system size.

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Huber Technology Earns Acclaim from Frost & Sullivan for its Region-centric Liquid/Solid Separation Technology for the North America Market

Huber Technology Earns Acclaim from Frost & Sullivan for its Region-centric Liquid/Solid Separation Technology for the North America Market Huber's new campus in North Carolina will help manufacture product lines specifically for its American customer pool SANTA...

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2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

read more
Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more
5G-powered, Wide-scale Implementation of Fiber to Boost Demand for Fiber Optic Test Equipment

5G-powered, Wide-scale Implementation of Fiber to Boost Demand for Fiber Optic Test Equipment

With telecommunication service providers and cable television multiple system operators (MSO) continuing their fiber build-outs, the market for fiber optic test equipment (FOTE) is expected to grow from $781.3 million in 2018 to $1.31 billion in 2025. The lack of fiber expertise among access network technicians and the sheer volume of fiber deployments required in a short time will enable innovative FOTE manufacturers to differentiate themselves in the market.

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The Rise of Industrial IoT Drives the Adoption of Predictive Inspection Models in Non-destructive Testing

Rebounding from a two-year slump, the non-destructive test (NDT) inspection services market is undergoing an overall transformation. The convergence of various technologies such as Big Data, predictive analytics, digital twin, cloud computing, and smart factories is enhancing growth opportunities in the market

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2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

read more
Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more
Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts

Frost & Sullivan invites you to join Richard Sear and Archana Vidyasekar, our Visionary Innovation Group experts, along with Neil Sahota, IBM Master Inventor and United Nations artificial intelligence subject-matter expert, for the webinar “Our World in 2025-2030: Top 12 Transformational Shifts to 2030” on September 24 at 11 a.m. EDT.

read more

2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

read more
Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Revolutionize the Workforce, Customer Engagement and Strategies at Frost & Sullivan’s North American Event

Prepare your organization for the persistent change that is sweeping across industries and disrupting internal environments at Frost & Sullivan’s Growth, Innovation and Leadership event.

read more

Enlighted Earns Frost & Sullivan New Product Innovation Award for Its Building IoT Technology

Frost & Sullivan recognizes Enlighted, the leading provider of Internet of Things (IoT) solutions for commercial buildings and healthcare facilities, with the 2019 North American New Product Innovation Award following a recent analysis of the North American commerical smart building market. Enlighted received this prestigious award for its leading-edge IoT technology that captures unparalled building data used to tranform the occupant experience, provide insights to optimize the use of real estate and resources, and lower energy and operating costs.

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Navitas Earns 2019 Global Technology Innovation Award for GaNFast™ Power ICs

Based on its recent analysis of the global gallium nitride (GaN) integrated circuit (IC) market, Frost & Sullivan recognizes Navitas Semiconductor, Inc. with the 2019 Global Technology Innovation Award for its unique GaNFast™ power ICs. The company leverages its proprietary GaN technology to address challenges such as integration and packaging, manufacturing capability, and voltage and switching issues, which are inherent in the legacy, silicon-dominated semiconductor industry.

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Deciphex Applauded by Frost & Sullivan for its Machine Learning-powered Patholytix Preclinical Digital Pathology Platform

Based on its recent analysis of the Global preclinical toxicology digital pathology market, Frost & Sullivan recognises Ireland-based Deciphex with the 2019 Global Enabling Technology Leadership Award for its digital pathology tool, Patholytix Preclinical. A first-of-its-kind good laboratory practice (GLP)-enabling technnology, Deciphex’s AI-powered solution is expected to increase the process efficiencies of pharmaceutical companies’ preclinical workflows. It facilitates a streamlined workflow that empowers pathologists to generate results much faster than possible with traditional processes or stand-alone digital pathology software.

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Verbreitung von Wearables im Industriesektor steigt durch moderne Sensorik und Software an

Wearables steigern die Produktivität und das Anwenderwissen ihrer Nutzer, ermöglichen Zugriff auf unbegrenzte Datenmengen und sind Verbindungselemente in Netzwerksystemen, findet Frost & Sullivans TechVision Team heraus Frankfurt am Main, 12. Oktober 2017 – Das...

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Ist das Internet der Dinge in der Medizin (IoMT) der Schlüssel, um eine koordinierte und proaktive Pflegeversorgung zu schaffen?

Starke Partnerschaften werden geschlossen, um wichtiges Know-how zu nutzen und  wirklich nutzbringende IoMT-Produkte und -Dienste anzubieten, erklärt das Transformational Health Team von Frost & Sullivan Frankfurt am Main, 19. Juli 2017 – Das gesundheitliche...

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Robotic Process Automation Deployments Prove Better Customer Experience and Higher Revenue Growth

Frost & Sullivan’s white paper, The Intelligent RPA Revolution with Process Discovery, presents the ways in which RPA can drive meaningful digital innovation and business outcomes in contact centers. It analyzes the value of Kryon’s Process Discovery™ solution, which streamlines the planning and implementation of automated work processes.

read more

From Sensing to Sensemaking: Converging Big Data with Plant AI

Frost & Sullivan’s unique thought leadership paper, Yokogawa’s Synaptic Business AutomationTM —Converging Intelligent Sensing with Plant AI, will assist you in unpacking the value levers of digital transformation, understanding the power of melding sensing with plant artificial intelligence (AI), and evaluating high-potential application areas.

read more

Frost & Sullivan Reveals How Brick and Mortar Businesses Can Level the Playing Field with Ecommerce Utilizing Smart Retail Solutions

New whitepaper discusses how a new approach to POS-ERP architectures can help enable the delivery of a personalized retail experience for customers SANTA CLARA, Calif. – Aug. 30, 2017 – Brick and mortar retail is in a state of disruption. As ecommerce gradually erodes...

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