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Executive MindXchange Event Calendar

Interactive networking and collaboration to prepare clients for driving growth now and in the future

Webinar Week Series: Customer Engagement


August 17 - 20 at 11am EDT Daily | 16:00 BST
https://www.customercontactmindxchange.com/webinar/cc-aug/

Who Will Participate

Network with Vice Presidents, Directors and Senior Managers of:

  • Contact Centers
  • Customer Experience
  • Customer Satisfaction and Loyalty
  • Operations
  • Customer Analytics
  • Customer Care
  • Customer Service
  • Customer Support
  • Customer Strategy
  • Quality Assurance

Proving that networking, collaboration and community can be formed virtually!

Customer Contact VIRTUAL: A Frost & Sullivan Executive MindXchange

September 22 - 24, 2020 
www.customercontactmindxchange.com/virtual20/

Who Will Participate

Customer contact, customer engagement, and operations executives seeking to lead their organization into the future and drive customer engagement as a key strategic priority for the organization. Network with Vice Presidents, Directors and Senior Managers of:

  • Call Centers
  • Contact Centers
  • Customer Analytics
  • Customer Care
  • Customer Contact
  • Customer Experience
  • Customer Satisfaction and Loyalty
  • Customer Service
  • Customer Strategy
  • Customer Support
  • Operations
  • Quality Assurance

Effortless and Efficient Experiences: A Win-Win for Customers and the Organisation

14th Annual Customer Contact Europe: A Frost & Sullivan Executive MindXchange

3 - 5 November 2020​ | Sheraton Dubrovnik Riviera Hotel | Croatia

www.frost.com/cce

Who Will Participate

Customer contact, customer engagement, and operations executives seeking to lead their organization into the future and drive customer engagement as a key strategic priority for the organization. Network with Vice Presidents, Heads of Directors and Senior Managers of:


  • Call Centres
  • Contact Centres
  • Customer Analytics
  • Customer Care
  • Customer Contact
  • Customer Experience
  • Customer Satisfaction and Loyalty
  • Customer Service
  • Customer Strategy
  • Customer Support
  • Operations
  • Quality Assurance

ACHIEVING ORGANIZATION-WIDE CUSTOMER CENTRICITY

Customer Experience Ecosystem: A Frost & Sullivan Executive MindXchange

January 19, 2021* | New York City*

www.frost.com/CX-NYC

Who Will Participate

Network with Vice Presidents, Directors and Senior Managers of B2B and B2C organizations:


  • Consumer Insights
  • Customer Satisfaction & Loyalty
  • Customer Success
  • Strategic Planning
  • Customer Analytics
  • Customer Strategy
  • Marketing
  • User Design & Experience
  • Customer Experience
  • Operations
  • Sales

Generate and Iterate with Agility

14th Annual New Product Innovation & Development:
A Frost & Sullivan Executive MindXchange

March 22 – 24, 2021 | Loews Royal Pacific Resort | Orlando, Florida
www.frost.com/pds

Who Will Participate

Network with CEOs, CTOs, Presidents, Vice Presidents, General Managers and Directors involved with:

  • Engineering
  • Innovation/Ideation
  • Intellectual Property
  • Product & Brand Management
  • Product Marketing
  • Product Planning & Development
  • Research & Development
  • Strategic Marketing
  • Technology

Effortless and Efficient Experiences: A Win-Win for Customers and the Organization

16th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange

April 11-14, 2021 | Fort Lauderdale Marriott Harbor Beach Resort & Spa, Florida
www.frost.com/ccs

Who Will Participate

Customer contact, customer engagement, and operations executives seeking to lead their organization into the future and drive customer engagement as a key strategic priority for the organization. Network with Vice Presidents, Directors and Senior Managers of:

  • Call Centers
  • Contact Centers
  • Customer Analytics
  • Customer Care
  • Customer Contact
  • Customer Experience
  • Customer Satisfaction and Loyalty
  • Customer Service
  • Customer Strategy
  • Customer Support
  • Operations
  • Quality Assurance

Building Peak Performing Sales Organizations

The People, The Processes, and The Technology

4th Annual Sales Team Accelerator Retreat: A Frost & Sullivan Executive MindXchange

May 13, 2021* | New York City*
www.frost.com/star

Who Will Participate

Network with other forward thinking executives and collaborate on cross-industry best practices with: Chief Sales/Revenue Officers Vice President/Director of:

  • Sales
  • Sales Management
  • Business Development Executives
  • Strategic Accounts
  • Customer Experience
  • Inside Sales
  • Field Sales
  • Channel Sales
  • Account Executives and Representatives
  • Client Success Executives
  • Sales Consultant
  • Sales Operations
  • Sales Enablement
  • Sales Automation

Achieving Organization-Wide Customer Centricity

Customer Experience Ecosystem: A Frost & Sullivan Executive MindXchange

July 12-14, 2021 | Hilton Minneapolis, Minnesota

https://www.cxmindxchange.com

Who Will Participate

Network with Vice Presidents, Directors and Senior Managers of B2B and B2C organizations:


  • Consumer Insights
  • Customer Satisfaction & Loyalty
  • Customer Success
  • Strategic Planning
  • Customer Analytics
  • Customer Strategy
  • Marketing
  • User Design & Experience
  • Customer Experience
  • Operations
  • Sales

Powering You to a Future Shaped by Growth

Growth, Innovation and Leadership: The Growth Pipeline Experience

October 4 - 6, 2021 | Doubletree by Hilton San Jose | San Jose, CA
www.frost.com/gil

Who Will Participate

A phenomenal group of business leaders who engage in growth and innovation in their organizations! The event draws from global high technology industries; and across business disciplines and cross-functional teams including:

  • C-Suite
  • Innovation
  • Research & Development
  • Corporate and Digital Strategy
  • Business Development
  • Product Strategy & Development
  • Sales
  • Strategic Marketing
  • Strategic & Competitive Intelligence
  • Customer Experience
  • Aerospace & Defense
  • Automotive & Transportation
  • Chemicals, Materials & Food
  • Consumer Goods
  • Education
  • Electronics, Measurement & Instrumentation
  • Energy
  • Environmental & Building Technologies
  • Financial Services
  • Government
  • Healthcare & Life Sciences
  • Industrial Automation & Process Control
  • Information & Communication Technologies
  • Investment Banking
  • Manufacturing
  • Venture Capital

Customer and Employee Engagement Strategy and Tactics in a Pivotal Time

16th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange

October 24 - 27, 2021 | JW Marriott Tucson Starr Pass Resort & Spa | Tucson, AZ

www.frost.com/ccw

Who Will Participate

Customer contact, customer engagement, and operations executives seeking to lead their organization into the future and drive customer engagement as a key strategic priority for the organization. Network with Vice Presidents, Directors and Senior Managers of:

  • Call Centers
  • Contact Centers
  • Customer Analytics
  • Customer Care
  • Customer Contact
  • Customer Experience
  • Customer Satisfaction and Loyalty
  • Customer Service
  • Customer Strategy
  • Customer Support
  • Operations
  • Quality Assurance

 

The Executive MindXchange Difference

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(877.463.7678)

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