Menu

Executive Summaries

Webinar Executive Summaries present industry insights and best practices discussed by the presenters, as a compliment or stand-alone supplement to the live Webinar presentation. All live Webinars are made available OnDemand for future viewing at your leisure.

How AI Makes the Impossible, Possible: Save Money AND Improve the Customer Experience

Improve Your Collaborative Workflows and Business Outcomes

Cracking the Code: The Secret Sauce in Delivering Omnichannel

Next-Gen Omni-channel in the Digital Age: Optimizing the Customer Experience with Every Engagement

Voice of the Customer: A New Era for Capturing Better Customer Insights

Delivering a Superior Omnichannel Experience

Don’t let Desktop Hold You Back— Applying Google Apps to Your Workplace is Easier than it Sounds(2015)

Smart, Connected Products Gain the Competitive Advantage(2015)

How to Anticipate Customer Needs, Meet Them Where They Are, and Deliver Personalized Experiences(2015)

The Power of Retention: Maximizing Value in Centers of Excellence (2015)

Deliver Strong Customer Interactions from the Cloud – Anytime, Anywhere (2015)

Smarter Cities, Safer Citizens: Planning Strategies for Public Events (2015)

Outmaneuver the Competition with Your Content Strategy (2015)

Optimizing Your Unique Multi-Touch Customer Support Strategy (2015)

Beyond the Horizon: A Look at How Technology is Changing the Events Industry (2015)

Marketing's New Paradigm: Show Us the Money! (2015)

Analytics: The Key to Unlocking the Intelligence in Data (2015)

Realizing the Full Potential of Mobility, With VPNs (2015)

Customer Service Excellence: 10 Strategies in 20 Minutes (2015)

Journey to SaaS: How You Can Grow Your Software Business by Moving to the Cloud (2015)

Using Cloud Communications for a Competitive Advantage: How a Flexible Delivery Model Can Boost Productivity and Customer Service (2015)

From Premise to Cloud: Adopting Hosted Unified Communications to Converge, Collaborate, and Compete A Case Study in Customer Contact Transformation (2015)

Navigating the Enterprise Mobility Maze to a BYOD Strategy (2015)

A Case Study in Customer Contact Transformation (2015)

Using Cloud Communications for a Competitive Advantage: How a Flexible Delivery Model Can Boost Productivity and Customer Service (2015)

From Premise to Cloud: Adopting Hosted Unified Communications to Converge, Collaborate, and Compete A Case Study in Customer Contact Transformation (2015)

Navigating the Enterprise Mobility Maze to a BYOD Strategy (2015)

A Case Study in Customer Contact Transformation (2015)

The Rising Cost of Customer Service: Cloud Strategies for Lower TCO, Higher Reliability, and a Competitive Edge (2015)

A Road Map to Continued Revenue Growth: Enhancing Online Customer Experiences Through CEM (2015)

Driving Relevant Business Insights From Social Media (2015)

Realities for Transforming Your Enterprise Into a Private Cloud (2015)

Don't Fear Big Data. Understand It. Manage It. Put It to Work for YOU (2015)

A Road Map to Continued Revenue Growth: Enhancing Online Customer Experiences Through CEM (2015)

Co-Innovation Supports "Big Wins"– An HP-Shell Case Study (2015)

The Hand-Held Tablet:The Doctor of the Future? (2015)

The vital role of ICT in ensuring a smart city at your fingertips (2015)

Trusted Brands Win Markets: Here's Why and How Those Brands Pull It Off (2015)

Convergence's Triple Threat: Network, Access, and Applications (2015)

Using Effort Analytics to Improve the Agent and Customer Experience (2015)

Dynamic Customer Needs: Winning Strategies for Next-Gen Care (2015)

21st Century Technology and Business Trends for the Future (2015)

The 7 Highly Effective Secrets to Building a Successful Marketing Strategy (2015)

Have Questions?

We have Answers.

Schedule a Complimentary Growth Strategy
Dialogue with an Industry Expert

877.GoFrost

(877.463.7678)

myfrost@frost.com

X