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Avaya Spaces Collaboration Completes the Meeting Lifecycle
The meeting lifecycle is the workflow comprising pre-, in- and post-meeting planning, coordination, sharing and curating activities to produce outcomes.
Communications Platforms: Reaching the Next Innovation Front of Enterprise Communications
While each of these capabilities have been available for some time as standalone services, a communications platform incorporates them into a modular solution, enabling a holistic view of the inbound and outboard communications within an organization.
Why High Quality Audio Devices Should be Part of the Education Tool Kit for Every Student and Instructor
In the recent exponential growth in adoption of online learning technologies, video and content have played a pivotal role in teacher-student connection, yet audio has been taken for granted and the benefits of high-quality audio have been greatly overlooked.
The Future of Free Time in 2030
We can expect that virtual reality will have a substantial effect on our free time, impacting entertainment pursuits, travel experiences, and hobbies.
BROWSE RECENT POSTS
Why High Quality Audio Devices Should be Part of the Education Tool Kit for Every Student and Instructor
In the recent exponential growth in adoption of online learning technologies, video and content have played a pivotal role in teacher-student connection, yet audio has been taken for granted and the benefits of high-quality audio have been greatly overlooked.
Why High Quality Audio Devices Should be Part of the Education Tool Kit for Every Student and Instructor
In the recent exponential growth in adoption of online learning technologies, video and content have played a pivotal role in teacher-student connection, yet audio has been taken for granted and the benefits of high-quality audio have been greatly overlooked.
Thirty Six Hours in the Biodome; AI-Infused Contact Centers are Humming Along at Enterprise Connect19
Thirty Six Hours in the Biodome; AI-Infused Contact Centers are Humming Along at Enterprise Connect19 After a year hiatus I was back in the Biodome last week for Enterprise Connect19, and things couldn’t have been better for this contact center analyst. From its voice...
Will the Smartphone Ever be Outdated?
What does the future of personal devices look like? Discover some of the possible future technologies that will aid in thinking about the replacement of physical devices.
Will the Smartphone Ever be Outdated?
What does the future of personal devices look like? Discover some of the possible future technologies that will aid in thinking about the replacement of physical devices.
Thirty Six Hours in the Biodome; AI-Infused Contact Centers are Humming Along at Enterprise Connect19
Thirty Six Hours in the Biodome; AI-Infused Contact Centers are Humming Along at Enterprise Connect19 After a year hiatus I was back in the Biodome last week for Enterprise Connect19, and things couldn’t have been better for this contact center analyst. From its voice...
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Why High Quality Audio Devices Should be Part of the Education Tool Kit for Every Student and Instructor
In the recent exponential growth in adoption of online learning technologies, video and content have played a pivotal role in teacher-student connection, yet audio has been taken for granted and the benefits of high-quality audio have been greatly overlooked.
Why Asia-Pacific Remains Ahead of Europe in the Race of 5G Deployment
By 2025, 50% of the total global 5G connections will be in the Asia-Pacific (APAC) region and the United States (US). In the case of Europe (EU), the figure is 30%.
You Won’t Survive Average. Your Team Says You Are a 2.2 Out of 5!
Do you have a clearly defined innovation process and know specifically how that ties to your growth pipeline?
The Future of Free Time in 2030
We can expect that virtual reality will have a substantial effect on our free time, impacting entertainment pursuits, travel experiences, and hobbies.
Will the Smartphone Ever be Outdated?
What does the future of personal devices look like? Discover some of the possible future technologies that will aid in thinking about the replacement of physical devices.
Microjobs in 2030: A Perspective on the Future of Work
Frost & Sullivan sees increasing opportunity in this space with the convergence of several key trends such as the rise of the digitally savvy Gen Z population, the growing elderly population, and technological advancements.
Will the Smartphone Ever be Outdated?
What does the future of personal devices look like? Discover some of the possible future technologies that will aid in thinking about the replacement of physical devices.
How Will 5G Revolutionize the Way Communication Service Providers Operate by 2025?
Frost & Sullivan Shares Insights on World Telecommunication and Information Society Day (WTISD).
Wasn’t the NFL Draft the Largest Ever Exercise in Business Continuity?
Last Thursday, after weeks of replays of old games and sports documentaries, a live sporting event returned to television screens. The 2020 NFL draft: only in a 100% virtual, socially-distanced format.
Network Operators Turn Up Investments in Response to Pandemic
Verizon and AT&T both recently announced it would boost spending on their networks this year, partly in response to the new COVID-19 outbreak.
Top Trends in 2020: Disruptive Technologies Go Mainstream
2020 marks the year when innovative technologies such as drone deliveries, 5G, disruptive retail solutions and new form factors in digital interfaces will achieve widespread adoption. The constantly evolving digital ecosystem and frantic adoption rates require quick adoption of upcoming trends in 2020.
5G is Coming – What are We Going to Do with It?
What should be expected from 5G NR? Could 5G help with a health emergency like that unfolding in China?
Will the Smartphone Ever be Outdated?
What does the future of personal devices look like? Discover some of the possible future technologies that will aid in thinking about the replacement of physical devices.
Avaya Spaces Collaboration Completes the Meeting Lifecycle
The meeting lifecycle is the workflow comprising pre-, in- and post-meeting planning, coordination, sharing and curating activities to produce outcomes.
Communications Platforms: Reaching the Next Innovation Front of Enterprise Communications
While each of these capabilities have been available for some time as standalone services, a communications platform incorporates them into a modular solution, enabling a holistic view of the inbound and outboard communications within an organization.
Wasn’t the NFL Draft the Largest Ever Exercise in Business Continuity?
Last Thursday, after weeks of replays of old games and sports documentaries, a live sporting event returned to television screens. The 2020 NFL draft: only in a 100% virtual, socially-distanced format.
Network Operators Turn Up Investments in Response to Pandemic
Verizon and AT&T both recently announced it would boost spending on their networks this year, partly in response to the new COVID-19 outbreak.
Intercompany Collaboration Will Be Critical for Future Teams
Individuals from different companies are increasingly working together using modern team collaboration applications as opposed to traditional communications methodologies such as email. This new trend in intercompany collaboration is increasingly growing in importance...
Zoom’s Growing Ambitions in the Business Communications Market
Since the launch of its first product, Zoom has morphed considerably from a cloud video conferencing provider to its current, fast growing focus on end-to-end enterprise communications. Zoom’s strategy of building a strong, well-functioning core, i.e. its wildly successful video meetings business, and using it as a base to expand into many adjacencies is playing out well.
Thirty Six Hours in the Biodome; AI-Infused Contact Centers are Humming Along at Enterprise Connect19
Thirty Six Hours in the Biodome; AI-Infused Contact Centers are Humming Along at Enterprise Connect19 After a year hiatus I was back in the Biodome last week for Enterprise Connect19, and things couldn’t have been better for this contact center analyst. From its voice...
Unpacking Avaya’s New Cloud Solutions Portfolio
This week Avaya hosted its ENGAGE conference in Austin, TX. The multiple thousands of attendees spanned customers, channel partners, technology partners, media, consultants and analysts. The company made numerous announcements during the event. Here we’d like to focus...
You’ve implemented workforce optimization, now what do you do? It’s time to double down with Gamification
From WFO to WEM Over the past five years Workforce Optimization (WFO) emerged as an umbrella term encompassing several contact technologies geared at improving agent skills and expertise, improving the quality of customer interactions, improving the customer...
Cloud Communications Providers Boost Portfolios with Contact Center Solutions
Integrated Cloud-based Communications and Customer-care Capabilities Deliver Compelling Benefits The compelling benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have...
Botmania Part 2 – Putting AI in its Place with Real-world Use Cases
There is no lack of interest in Bot technology, as we pointed out in the first of this series – Botmania Part 1 – AI in Customer Care is a Matter of Infusing, not Confusing
Why High Quality Audio Devices Should be Part of the Education Tool Kit for Every Student and Instructor
In the recent exponential growth in adoption of online learning technologies, video and content have played a pivotal role in teacher-student connection, yet audio has been taken for granted and the benefits of high-quality audio have been greatly overlooked.
Will the Smartphone Ever be Outdated?
What does the future of personal devices look like? Discover some of the possible future technologies that will aid in thinking about the replacement of physical devices.
Avaya Spaces Collaboration Completes the Meeting Lifecycle
The meeting lifecycle is the workflow comprising pre-, in- and post-meeting planning, coordination, sharing and curating activities to produce outcomes.
The Retail Customer Experience Seesaw
In response to demand, but with the need to streamline, create a positive CX, and cut costs, retailers have turned to technology partners for innovative solutions to improve upon curbside pick-up.
How Will 5G Revolutionize the Way Communication Service Providers Operate by 2025?
Frost & Sullivan Shares Insights on World Telecommunication and Information Society Day (WTISD).
Wasn’t the NFL Draft the Largest Ever Exercise in Business Continuity?
Last Thursday, after weeks of replays of old games and sports documentaries, a live sporting event returned to television screens. The 2020 NFL draft: only in a 100% virtual, socially-distanced format.
Why High Quality Audio Devices Should be Part of the Education Tool Kit for Every Student and Instructor
In the recent exponential growth in adoption of online learning technologies, video and content have played a pivotal role in teacher-student connection, yet audio has been taken for granted and the benefits of high-quality audio have been greatly overlooked.
The Future of Free Time in 2030
We can expect that virtual reality will have a substantial effect on our free time, impacting entertainment pursuits, travel experiences, and hobbies.
Will the Smartphone Ever be Outdated?
What does the future of personal devices look like? Discover some of the possible future technologies that will aid in thinking about the replacement of physical devices.
Cisco Headset 730 Runs the Analyst Gauntlet
Frost & Sullivan’s Analyst Gauntlet is a structured program wherein participating vendors and service providers give industry analysts deep dives and demonstrations of their collaboration solution. The analyst then uses the collaboration solution over a period of...
Wasn’t the NFL Draft the Largest Ever Exercise in Business Continuity?
Last Thursday, after weeks of replays of old games and sports documentaries, a live sporting event returned to television screens. The 2020 NFL draft: only in a 100% virtual, socially-distanced format.
Network Operators Turn Up Investments in Response to Pandemic
Verizon and AT&T both recently announced it would boost spending on their networks this year, partly in response to the new COVID-19 outbreak.
Why High Quality Audio Devices Should be Part of the Education Tool Kit for Every Student and Instructor
In the recent exponential growth in adoption of online learning technologies, video and content have played a pivotal role in teacher-student connection, yet audio has been taken for granted and the benefits of high-quality audio have been greatly overlooked.
Will the Smartphone Ever be Outdated?
What does the future of personal devices look like? Discover some of the possible future technologies that will aid in thinking about the replacement of physical devices.
Avaya Spaces Collaboration Completes the Meeting Lifecycle
The meeting lifecycle is the workflow comprising pre-, in- and post-meeting planning, coordination, sharing and curating activities to produce outcomes.
Cisco Headset 730 Runs the Analyst Gauntlet
Frost & Sullivan’s Analyst Gauntlet is a structured program wherein participating vendors and service providers give industry analysts deep dives and demonstrations of their collaboration solution. The analyst then uses the collaboration solution over a period of...
Communications Platforms: Reaching the Next Innovation Front of Enterprise Communications
While each of these capabilities have been available for some time as standalone services, a communications platform incorporates them into a modular solution, enabling a holistic view of the inbound and outboard communications within an organization.
How Will 5G Revolutionize the Way Communication Service Providers Operate by 2025?
Frost & Sullivan Shares Insights on World Telecommunication and Information Society Day (WTISD).
Why High Quality Audio Devices Should be Part of the Education Tool Kit for Every Student and Instructor
In the recent exponential growth in adoption of online learning technologies, video and content have played a pivotal role in teacher-student connection, yet audio has been taken for granted and the benefits of high-quality audio have been greatly overlooked.
Why Asia-Pacific Remains Ahead of Europe in the Race of 5G Deployment
By 2025, 50% of the total global 5G connections will be in the Asia-Pacific (APAC) region and the United States (US). In the case of Europe (EU), the figure is 30%.
The Future of Free Time in 2030
We can expect that virtual reality will have a substantial effect on our free time, impacting entertainment pursuits, travel experiences, and hobbies.
Will the Smartphone Ever be Outdated?
What does the future of personal devices look like? Discover some of the possible future technologies that will aid in thinking about the replacement of physical devices.
5G Applications Help Countries in Asia-Pacific Fight COVID-19
The COVID-19 pandemic is a catalyst that will accelerate the implementation of advanced applications within many industries In today’s world, most interactions between individuals, customers and employees are taking place digitally as a result of the coronavirus...
The Retail Customer Experience Seesaw
In response to demand, but with the need to streamline, create a positive CX, and cut costs, retailers have turned to technology partners for innovative solutions to improve upon curbside pick-up.
The Future of Free Time in 2030
We can expect that virtual reality will have a substantial effect on our free time, impacting entertainment pursuits, travel experiences, and hobbies.
Will the Smartphone Ever be Outdated?
What does the future of personal devices look like? Discover some of the possible future technologies that will aid in thinking about the replacement of physical devices.
The Future of Indoors with Digital Indoor Systems
Digital Indoor Systems are expected to boost growth in indoor traffic, driven by Digital Transformation, 5G and COVID-19
How Will 5G Revolutionize the Way Communication Service Providers Operate by 2025?
Frost & Sullivan Shares Insights on World Telecommunication and Information Society Day (WTISD).
Top Trends in 2020: Disruptive Technologies Go Mainstream
2020 marks the year when innovative technologies such as drone deliveries, 5G, disruptive retail solutions and new form factors in digital interfaces will achieve widespread adoption. The constantly evolving digital ecosystem and frantic adoption rates require quick adoption of upcoming trends in 2020.
Radio Interview: IoT as a Key Technology to Tackle the Outbreak of the Coronavirus
Listen to Pierre Bourque's interview from Blockchain Radio with Dilip Sarangan, IoT Global Research Director at Frost & Sullivan, as he explores the impact of the coronavirus on the Chinese economy and the “holy grail” of IoT opportunity in the long term. According to...
