Communications Services

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Communications Services Research
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communications services100.jpgThe communication services market is evolving at a remarkable rate. Rather than being characterized by a number of discrete services offered by largely non-competitive service providers, the new consumer market is being driven by increasing competition between operators and carriers who offer similar service packages.

Network operators are finding that consumers are more focused on services than they are on the technology used to deliver those services. They are becoming very sophisticated in evaluating those service offerings; for example, service bundles are no longer sufficient to satisfy many residential consumers.

  Communications Services Key 360° Issues

  • Increasing commoditization of access demands a new service-centric approach for network operators and technology vendors
  • Consumers are becoming increasingly sophisticated in their use of communication technology and their willingness to pay for such technology
  • Highly integrated service bundles that include telemetry are evolving quad play to quint play offerings
Quint Play


Operators & Service Providers

Cable MSOs
Wireless Carriers
Direct to Home

Technology Vendors

Consumer Electronics
Home Networking

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Advanced Manufacturing Automation
Information & Communication
Sensors & Control
Automotive & Transportation
Consumer Technologies
Electronics & Security
Industrial Automation & Process Control
Measurement & Instrumentation

Information & Communications Technologies Consulting

The Information & Communications Technologies industry evolves at a rapid pace. Disruptive technologies, cyber threats, and shrinking product lifecycles cause continual market shifts. Frost & Sullivan’s global team of Informa…

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