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Executive MindXchange Event Calendar

Interactive networking and collaboration to prepare clients for driving growth now and in the future

Proving that networking, collaboration and community can be formed virtually!

Customer Contact VIRTUAL: A Frost & Sullivan Executive MindXchange

September 22 - 24, 2020 
www.customercontactmindxchange.com/virtual20/

Who Will Participate

Customer contact, customer engagement, and operations executives seeking to lead their organization into the future and drive customer engagement as a key strategic priority for the organization. Network with Vice Presidents, Directors and Senior Managers of:

  • Call Centers
  • Contact Centers
  • Customer Analytics
  • Customer Care
  • Customer Contact
  • Customer Experience
  • Customer Satisfaction and Loyalty
  • Customer Service
  • Customer Strategy
  • Customer Support
  • Operations
  • Quality Assurance

Webinar Week: Sales


October 27, 2020 at 11am EDT
www.starmindxchange.com/webinar/star-october/

Who Will Participate

Network with Vice Presidents, Directors and Senior Managers of:

  • Contact Centers
  • Customer Experience
  • Customer Satisfaction and Loyalty
  • Operations
  • Customer Analytics
  • Customer Care
  • Customer Service
  • Customer Support
  • Customer Strategy
  • Quality Assurance

Proving that networking, collaboration and community can be formed virtually!

Customer Contact VIRTUAL: A Frost & Sullivan Executive MindXchange

January 18 - 21, 2021 
www.customercontactmindxchange.com/virtualjan/

Who Will Participate

Customer contact, customer engagement, and operations executives seeking to lead their organization into the future and drive customer engagement as a key strategic priority for the organization. Network with Vice Presidents, Directors and Senior Managers of:

  • Call Centers
  • Contact Centers
  • Customer Analytics
  • Customer Care
  • Customer Contact
  • Customer Experience
  • Customer Satisfaction and Loyalty
  • Customer Service
  • Customer Strategy
  • Customer Support
  • Operations
  • Quality Assurance

ACHIEVING ORGANIZATION-WIDE CUSTOMER CENTRICITY

Customer Experience Ecosystem: A Frost & Sullivan Executive MindXchange

January 19, 2021* | New York City*

www.frost.com/CX-NYC

Who Will Participate

Network with Vice Presidents, Directors and Senior Managers of B2B and B2C organizations:


  • Consumer Insights
  • Customer Satisfaction & Loyalty
  • Customer Success
  • Strategic Planning
  • Customer Analytics
  • Customer Strategy
  • Marketing
  • User Design & Experience
  • Customer Experience
  • Operations
  • Sales

Generate and Iterate with Agility

14th Annual New Product Innovation & Development:
A Frost & Sullivan Executive MindXchange

March 22 – 24, 2021 | Loews Royal Pacific Resort | Orlando, Florida
www.frost.com/pds

Who Will Participate

Network with CEOs, CTOs, Presidents, Vice Presidents, General Managers and Directors involved with:

  • Engineering
  • Innovation/Ideation
  • Intellectual Property
  • Product & Brand Management
  • Product Marketing
  • Product Planning & Development
  • Research & Development
  • Strategic Marketing
  • Technology

Effortless and Efficient Experiences: A Win-Win for Customers and the Organization

16th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange

April 11-14, 2021 | Fort Lauderdale Marriott Harbor Beach Resort & Spa, Florida
www.frost.com/ccs

Who Will Participate

Customer contact, customer engagement, and operations executives seeking to lead their organization into the future and drive customer engagement as a key strategic priority for the organization. Network with Vice Presidents, Directors and Senior Managers of:

  • Call Centers
  • Contact Centers
  • Customer Analytics
  • Customer Care
  • Customer Contact
  • Customer Experience
  • Customer Satisfaction and Loyalty
  • Customer Service
  • Customer Strategy
  • Customer Support
  • Operations
  • Quality Assurance

Building Peak Performing Sales Organizations

The People, The Processes, and The Technology

4th Annual Sales Team Accelerator Retreat: A Frost & Sullivan Executive MindXchange

May 13, 2021* | New York City*
www.frost.com/star

Who Will Participate

Network with other forward thinking executives and collaborate on cross-industry best practices with: Chief Sales/Revenue Officers Vice President/Director of:

  • Sales
  • Sales Management
  • Business Development Executives
  • Strategic Accounts
  • Customer Experience
  • Inside Sales
  • Field Sales
  • Channel Sales
  • Account Executives and Representatives
  • Client Success Executives
  • Sales Consultant
  • Sales Operations
  • Sales Enablement
  • Sales Automation

Effortless and Efficient Experiences: A Win-Win for Customers and the Organisation

14th Annual Customer Contact Europe: A Frost & Sullivan Executive MindXchange

14 - 16 June, 2021 | Sheraton Dubrovnik Riviera Hotel | Croatia

www.frost.com/cce

Who Will Participate

Customer contact, customer engagement, and operations executives seeking to lead their organization into the future and drive customer engagement as a key strategic priority for the organization. Network with Vice Presidents, Heads of Directors and Senior Managers of:


  • Call Centres
  • Contact Centres
  • Customer Analytics
  • Customer Care
  • Customer Contact
  • Customer Experience
  • Customer Satisfaction and Loyalty
  • Customer Service
  • Customer Strategy
  • Customer Support
  • Operations
  • Quality Assurance

Achieving Organization-Wide Customer Centricity

Customer Experience Ecosystem: A Frost & Sullivan Executive MindXchange

July 12-14, 2021 | Hilton Minneapolis, Minnesota

https://www.cxmindxchange.com

Who Will Participate

Network with Vice Presidents, Directors and Senior Managers of B2B and B2C organizations:


  • Consumer Insights
  • Customer Satisfaction & Loyalty
  • Customer Success
  • Strategic Planning
  • Customer Analytics
  • Customer Strategy
  • Marketing
  • User Design & Experience
  • Customer Experience
  • Operations
  • Sales

Powering You to a Future Shaped by Growth

Growth, Innovation and Leadership: The Growth Pipeline Experience

October 4 - 6, 2021 | Doubletree by Hilton San Jose | San Jose, CA
www.frost.com/gil

Who Will Participate

A phenomenal group of business leaders who engage in growth and innovation in their organizations! The event draws from global high technology industries; and across business disciplines and cross-functional teams including:

  • C-Suite
  • Innovation
  • Research & Development
  • Corporate and Digital Strategy
  • Business Development
  • Product Strategy & Development
  • Sales
  • Strategic Marketing
  • Strategic & Competitive Intelligence
  • Customer Experience
  • Aerospace & Defense
  • Automotive & Transportation
  • Chemicals, Materials & Food
  • Consumer Goods
  • Education
  • Electronics, Measurement & Instrumentation
  • Energy
  • Environmental & Building Technologies
  • Financial Services
  • Government
  • Healthcare & Life Sciences
  • Industrial Automation & Process Control
  • Information & Communication Technologies
  • Investment Banking
  • Manufacturing
  • Venture Capital

Customer and Employee Engagement Strategy and Tactics in a Pivotal Time

16th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange

October 24 - 27, 2021 | JW Marriott Tucson Starr Pass Resort & Spa | Tucson, AZ

www.frost.com/ccw

Who Will Participate

Customer contact, customer engagement, and operations executives seeking to lead their organization into the future and drive customer engagement as a key strategic priority for the organization. Network with Vice Presidents, Directors and Senior Managers of:

  • Call Centers
  • Contact Centers
  • Customer Analytics
  • Customer Care
  • Customer Contact
  • Customer Experience
  • Customer Satisfaction and Loyalty
  • Customer Service
  • Customer Strategy
  • Customer Support
  • Operations
  • Quality Assurance

 

The Executive MindXchange Difference

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