More than a half-century ago, CSP network and business management processes were manual (OAM&P). As CSPs have evolved over the years, so have the operations support systems (OSS) and business support systems (BSS) that address CSP business and network management needs. In recent years, the lines between OSS and BSS have become less clear, with much overlap. In addition, the roles in which OSS and BSS operate have expanded beyond traditional boundaries. As such, Stratecast now uses the term Operations, Orchestration, Data Analytics & Monetization (ODAM) to encompass both the traditional OSS and BSS functions and the new areas in which business and operations management must now work together, including virtualized networking and telecom data analysis.
Frost & Sullivan was founded on the simple premise that research should enable decision-makers to use marketing information in more innovative and meaningful ways. With this objective in mind, the company developed a comprehensive range of research services and state-of-the-art analytical tools. Frost & Sullivan has continued to grow, adapt, and innovate to meet the challenges and opportunities of today's ever-changing business world.
The best catalog-based solutions for CSPs will be those that perform incredibly complex acrobatics on the inside; yet, take usability to a new level of simplicity on the outside; and extend that usability to a broad set of traditional and non-traditional stakeholders. Leveraging analytics will be a…
The Agile Fractal Grid and its role in managing the US rural electric grid will be discussed in this report. Also discussed is why the XaaS monetization model is a good first step in realizing the influence of digital services, and the improvements these services bring to the customer experience.…
The aim for many providers of home networked services may be to operate with a self-service/plug-and-play model. However, the need for installing and managing the broadband connection, the complexity of home networking, and the nuances evolving from the greater connected machine IoT sector will…
This report looks at some of the ways virtualization changes what CSPs must look for to gauge performance; and how they must view the character of their networks and services based on new metrics. While Stratecast has always blanched at the characterization, by some pontificators, of CSPs and their…
Insights into Digital Transformation: The Role of Monetization in the Communications Service Provider Market
This SPIE begins with an objective look at how important getting digital transformation right is for global CSPs, by presenting the results of a recent Stratecast survey. This objective view yields insight into what has been a rather subjective outlook on digital transformation in general, and the…
Monetizing Digital Services and Partner Ecosystems: New Approaches are Needed to Meet Business Expectations
The XaaS monetization model is considered by many as a first step in realizing the power of digital services and the improvements these services bring to the customer experience. XaaS also provides an alternative channel to revenue for the selling organization, because this approach can work…
The 10 ODAM companies that Stratecast has chosen as its 10 to Watch in 2017 are focused on meeting critical business challenges, and improving technology enablement functions. These companies are included in our list because they deliver innovative solutions that help CSPs transform operations,…
Cataloging the Future for Hybrid Services: How Information & Data Models Pave the Road to Agility and Success
The questions facing the industry s operations and monetization teams are many: How do we update or replace existing information and data models? What system will act as the master controller of these models? How will the product, service and network asset descriptors used to create and deliver new…
Deep Learning: Analytics Meets Microservices: It is Time for Big Data to Take Its Rightful Place in CSP Operations
As Communications Service Providers (CSPs) open their networks to ecosystem partners for digital services delivery, they are also opening their operations to application partners. These partners can help address the growing complexity of assuring services, through innovations in analytics. Ciena,…
Thriving in an Untamed Digital World: Flexible Monetization Strategies Drive Business in New Directions
This report provides a perspective on how advances with monetization and partner management solutions are enabling organizations in any industry to work individually or in partnership with others, as global digital transformation continues. The report also highlights how one monetization and partner…
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Technology Firm Seeking To Partner with Service Providers In Offering Managed Services
One of the world's largest technology firms wanted to play a more significant role in providing managed solutions to enterprise (Fortune 1000) customers, in partnership with service providers. The goal was to work with Stratecast Partners to determine how to leverage service providers as partners in providing managed solutions to enterprises.
The Stratecast analyst team, comprised of analysts specializing in service provider business models and alliances/partnerships, worked with the client to help it identify the short list of service providers worth considering as partners on the managed services front. Stratecast analysts also worked with the client to identify the optimal type of model to follow in developing and managing such a partnership.
The Stratecast analyst team worked with the client to identify what types of managed solutions to focus on, including both communications services and applications components. Stratecast analysts based these recommendations on knowledge of the evolving networking/IT requirements of enterprises, along with knowledge of the service providers' key areas of focus.
The client selected the top three service providers with which to work on developing, marketing, and delivering managed solutions to enterprise customers. The client has now successfully forged relationships with these service providers and is working with them to jointly develop and market solutions targeting enterprise customers around the world.
OSS/BSS Solution Provider Targeting Global Service Providers
Despite success in providing solutions to other industry verticals, a multi-billion dollar technology firm had achieved limited success with communications service providers (CSPs). Stratecast Partners was tasked with helping the client develop a more detailed view of the CSP market. The goal was to better position the company to map its solution capabilities to the key business and technology requirements of the CSPs it was targeting.
The Stratecast analyst team, comprised of analysts specializing in service provider business models and OSS/BSS systems and processes, worked with the client to help it accurately predict (1) which CSPs would emerge as leading players, and (2) what their top priorities would be with regard to network/service evolution and operations support systems/business support systems (OSS/BSS). The analyst team then helped the client define the key components it would need to include in its solution for CSPs.
The Stratecast analyst team worked with the client to craft messaging that conveyed the merits of the company's solution for CSPs. Stratecast helped the client identify the key aspects of the solution to highlight, and helped the client define which aspects of the CSP's business would be positively impacted.
The client began conveying this message and value proposition to CSPs around the world, and has established itself as a leading player in helping service providers optimize their networks, systems, and processes.
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