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expert_insight.jpgStrategic Imperative

The Mobile & Wireless Communications market is characterized by rapidly changing technology, evolving customer demands, and the frequent introduction of new products and services. With the deployment of Next Generation network technologies, today's service providers are in search of applications that can take advantage of increased data speeds and bandwidth to provide compelling services to users. How will your business address the new era of mobility needs?


traditional_capacity.jpgNext Generation Trends

Traditional Capacity Expansion is Insufficient - Mobile data traffic will continue to grow exponentially. Wireless offloads strategies will continue to play a critical role even after migration to LTE. Operators will look to WIFI and small cell as a cost-effective solution to manage rapid data growth. Mobile payments will outpace credit card transactions and boost peer-to-peer transactions. Using mobile phones for credit card purchases will become the norm.



lbs.jpgThe wireless industry is maturing, now surpassing 100 percent penetration in many countries. The trend is a saturated market with the forces of consolidation and pricing pressures intensifying. Margins have already been shrinking at a faster rate than any other time in the wireless industry. The pie simply is not growing as rapidly as it once was - it’s now a game of share-shifting. .What can carriers do to offset this market dynamic? Service innovation is the key. The ability to introduce differentiated value added services to enhance ARPU, attract customers from competitors, and reduce churn will be critical for any wireless carrier’s long term success.




A Surge in Innovative Applications
verticals such as Healthcare (e.g. mHealth), Government (e.g. Next Generation 911), Transportation, Financial Services, Education, and Retail have been sparked by advances in next generation networks and ubiquitous connectivity.

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with_1800.jpgWhy Frost?

Local Presence ‘Feet on the Street’ & Global Footprint

  • Frost & Sullivan’s close interaction and ongoing local mobile and wireless coverage will be key to this engagement.
  • Synergies gained from existing relationships with international wireless carriers, OEMs, mobile application providers, and infrastructure vendors will allow for collaborative working efficiencies.
  • With 1,800 analysts in 40 global offices, Frost & Sullivan ensures that our clients receive global coverage and perspective based on regional expertise.


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Long-Standing Relationship with Key Mobile Stakeholders

  • Frost & Sullivan has a history of successfully working with international wireless carriers and key mobile market participants on syndicated and custom research initiatives often involving best practices in wireless service and product innovation.
  • Frost & Sullivan maintains longstanding relationships across the mobile and wireless value chain including carriers, device manufacturers, application providers, integrators, end-users, and industry experts.
  • We understand the directions being taken by wireless industry leaders and bring this perspective to support consulting engagements.

Market Credibility and Visibility

  • Frost & Sullivan regularly consults vendors, channel partners and end-users on product and market strategies to aid in accomplishing growth objectives.
  • Our global analysts routinely address growth opportunities as speakers and panel moderators at leading industry events

frost_sullivan_research-5.jpgFrost & Sullivan was founded on the simple premise that research should enable decision-makers to use marketing information in more innovative and meaningful ways. With this objective in mind, the company developed a comprehensive range of research services and state-of-the-art analytical tools. Frost & Sullivan has continued to grow, adapt, and innovate to meet the challenges and opportunities of today's ever-changing business world.

For more information, please select a service below:

Mobile & Wireless
Space Communications
Q1 2018 North American Mobile Tracker

The North American mobile communications industry is defined by high-speed broadband services, continued penetration of advanced mobile devices, encouraging developments in cellular machine-to-machine (M2M) and Internet of Things (IoT) market, and resurgence of unlimited mobile plans. The attached…

North American Mobile Enterprise Applications, 2018 A Survey of Customer Preferences, Plans and Impacts

The future success of North American businesses rests in large part on their ability to truly mobilize their employees. Smartphones and tablets are not enough--It is the application software those devices enable that increasingly makes the difference between winners and losers in a high stakes…

South Africa ICT Outlook, 2018

This study provides a 2018 outlook for the South African information and communication technologies (ICT) market. The research scope includes telecommunications, broadcasting, data centres, cloud, IT services, business process management (BPM) services, Internet of Things (IoT), and Artificial…

Apple Inc. Performance Tracker, 2018

Apple has continued to flourish in with smartphones, tablets, mac computers and a multitude of accessories in a very competitive environment. Much of the company's success can be attributed to its ongoing development of products, and their focus on the overall user experience. While many of…

IoT Innovations and Advancements The Role and Potential of 5G for IoT

5th generation (5G) wireless technologies will deliver a potent combination of network capabilities and flexible options for network deployments, service delivery, and network management. 5G deployments are envisioned as a complex amalgamation of various next-generation technological enhancements to…

Brazilian Pay TV Services Market, Forecast to 2022

In 2016 and 2017, the economic crisis and political instability severely affected our forecasts. Throughout 2018, the basic interest rate is expected to continue declining and forecasts of agribusiness crops have positive GDP expectations. Inflation and interest rates in decline will enable the…

Internet of Things-based Solutions for Customer Support, US, 2018

This study analyzes the market opportunity for Internet of Things (IoT)-based solutions in the customer support function across the enterprise and consumer segments.Research scope - The study offers an overview of the various customer support areas that can leverage IoT-enabled solutions.- The…

growth_consulting_frost_sullivan-6.pngBenefits to Clients

We help our clients understand the implications of mobile and wireless trends and develop and implement growth opportunities. We have worked with key players along the mobile and wireless value chain including carriers, device manufacturers, application providers, integrators, and new technology pioneers to help them evaluate and pioneer new product and service solutions using disruptive business models.

We do this through tailored and customized strategic consulting engagements. Projects typically involve several phases from discovery, evaluation/analysis, development, and implementation of business plans and growth strategies. We leverage our in-house research and industry experience coupled with well-defined tools and techniques, tailored and developed by Frost & Sullivan, to manage and deliver these projects.

Frost & Sullivan's Mobile & Wireless team can support your organization on each of the following areas.

  • New product and services solutions: We can support you develop new mobility products and services.
  • Business Model: Detailed advice on or creation of mobile business models under various scenarios, for leading stakeholders and associations
  • Innovation & Technology: Support wireless carriers to OEMs on potential of new technology to improve operations.
  • Customer Analysis: "Voice of customer" assignments focusing on attitudes towards mobile and wireless trends.
  • Branding & Positioning: Support through an integrated marketing platform to launch new mobile and wireless services and create a brand that is affiliated with mobility
  • Statistical Analysis & Forecasting: regional mobile trackers to forecast future market potential and uptake rate analysis
  • Advisory services to strategically advise on mobile and wireless initiatives and growth opportunities.

Any questions? Please email us and we'll respond within 48 hours biadarola@frost.com

big_data-6.jpgFrost & Sullivan's Mobile & Wireless Team can deliver a bespoke workshop to your organization to highlight the emerging trends and identify the impact they will have on your company. There is tremendous technology change in mobile and wireless, ranging from bandwidth to devices to applications.

The workshop can be flexible around your needs - we can attend your strategy day or workshop as an external expert keynote speaker. Or we can provide comprehensive facilitation of a workshop to ensure your delegates are fully engaged in strategy development. We not only have expertise in mobile device, mobile services, and mobile infrastructure opportunities as related to the unique needs of the departments attending the growth workshop, we have analyzed megatrends that impact this industry, including Internet of Things and M2M, Automation, Robotics, and Virtual Reality. We have experience in strategy development, planning and implementation.

It is a good mix of strategists, operating managers and thought leaders.

Hari Ganesan, Vice President, Tech Mahindra, Large Telecommunications Services Company

Great event and the time spent was one of my best investments.

Mark Baker, CIO, JAS

Frost & Sullivan went the extra mile in satisfying all of our requirements and the research results were embraced [by our leadership] as well as the rest of the company."

Leading T1 APAC Mobile Operator

During this past year, we have been impressed with [Frost & Sullivan's] analysis, infinite curiosity and continuous drive to pursue and obtain information from sources throughout the entire telecom chain from supplier to vendor to carrier to consumer.

Senior Manager, Strategic Market Research - Global Telecom Equipment Vendor

You've impressed us with your flexibility and adaptability. There aren't too many companies that ask us consistently for feedback. There are even fewer to whom we'd provide constant feedback.

Leading NA Telecom Service Provider


Expertise Areas

Frost & Sullivan's expertise in Mobile & Wireless research and consulting includes work in the following strategic and operational areas.

Meet the Team

North America

gandhi.pngVikrant Gandhi

Industry Director

day.jpgTodd Day

Senior Industry Analyst

sterling.jpgJeanine Sterling

Industry Director

iadarola.jpgBrent Iadarola

Vice President

Latin America

perrone.jpgIgnacio Perrone

Telecom Industry Manager

sanchez80x80.jpgGina Sanchez

Industry Analyst

Mobile_devices-2.jpgMobile Consumer
  • Regional Mobile Outlooks (NA, CALA, EU, APAC)
  • Mobile Wallet & Payments
  • Smartphones and Mobile OS
  • Mobile Advertising Insight
  • Global Android Insight
  • Mobile Application Storefronts
  • Next Generation Tablets
  • LTE & Mobile Data Consumption Trends
  • Mobile Support & Protection Services
internet_of_things-1.jpgMobile Enterprise
  • Mobile Enterprise Apps Outlook
  • Mobile Office (Email/PIM) Solutions
  • Mobile Sales Force Automation (SFA)
  • Mobile Workforce Management (MWM)
  • Mobile Field Asset Management
  • Enterprise Mobile Platform Solutions
  • Emerging Mobile Vertical Trends
  • M2M Market Trends and Analysis
  • Next Generation E911 (NG911)

Next Steps

Let us help you grow your revenues through a better understanding of the mobile and wireless space. Contact Brent Iadarola biadarola@frost.com