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Singapore, 30 June 2020 – Frost & Sullivan 2020 Best Practices Awards honored Asia-Pacific organizations that have accomplished an innovative or disruptive breakthrough in their industry and have continually demonstrated excellence.

“We congratulate these companies whose vision served as the catalyst in generating first-class performance within their industries,” said Shivaji Das, Partner & Asia-Pacific Managing Director at Frost & Sullivan.

Frost & Sullivan follows its proprietary, measurement-based methodology combined with extensive research, in-depth interviews, analysis, and benchmarking to shortlist deserving companies in each category. With real-time performance indicators like market share, revenue growth, customer acquisitions, product/service value, and technology innovation forming the backbone of the selection process, the winners represent the best in class in the APAC industry.

Sixteen awards were presented this year and segmented into regional and country categories. Frost & Sullivan congratulates all the recipients of the 2020 Asia-Pacific Best Practices Awards.

Regional Awards

2020 Asia-Pacific IoT-based Smart Security Solution Technology Innovation AwardPenta Security Systems Inc
2020 Asia-Pacific Blockchain and Cryptocurrency Security Technology Innovation AwardUppsala Security
2020 Asia-Pacific CRO Company of the YearNovotech Pty Ltd
2020 Asia-Pacific Marketing Analytics Technology Innovation AwardNear

Country Awards

2020 Excellence in Customer Experience – Telecommunications Industry Indonesia – Mobile ExperienceTelkomsel
2020 Excellence in Customer Experience – Telecommunications Industry Indonesia – Net Promoter ScoreTelkomsel
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Contact Center ExperienceU Mobile
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – DealershipU Mobile
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Mobile ExperienceU Mobile
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Overall ExperienceU Mobile
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Online ExperienceU Mobile
2020 Malaysia Mobile Service Provider of the YearU Mobile
2020 Malaysia Smart Waste Solutions Technology Innovation AwardHeng Hiap Industries Sdn. Bhd.
2020 Singapore Corporate Renewable Energy Company of the YearARA LOGOS Logistics Trust Management Limited
2020 Singapore Telehealth Company of the YearMyDoc Pte Ltd
2020 Thailand Enterprise Systems Integrator of the YearNTT Ltd.

 

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Contact:

Kala Mani. S.
Best Practices Awards Branding  – Asia-Pacific
Email: kala.manis@frost.com

 

About Francesca Valente

Francesca ValenteFrancesca currently serves as Global Corporate Communications Director at Frost & Sullivan, leading the coordination and alignment of communications strategy and activities in all regions. She speaks italian, spanish, english and french fluently. Her 10-year international experience in Marketing & Communications includes positions in the automotive, cosmetics and fashion industry for companies such as Plastic Omnium, L'Oréal, DIM. Francesca holds a BA in International Business from ESCE (Paris, France), as well as a Master's degree in International Marketing & Communications from the Polimoda International Institute of Design & Marketing (Florence, Italy).

About Francesca Valente

Francesca Valente

Francesca currently serves as Global Corporate Communications Director at Frost & Sullivan, leading the coordination and alignment of communications strategy and activities in all regions. She speaks italian, spanish, english and french fluently. Her 10-year international experience in Marketing & Communications includes positions in the automotive, cosmetics and fashion industry for companies such as Plastic Omnium, L'Oréal, DIM. Francesca holds a BA in International Business from ESCE (Paris, France), as well as a Master's degree in International Marketing & Communications from the Polimoda International Institute of Design & Marketing (Florence, Italy).

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