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Mumbai, India –June 24, 2020- The 18th edition of Frost & Sullivan’s India ICT Best Practices Awards honored the digital and disruptive technology trendsetters in the industry. The awards had leading companies in the technology ecosystem compete for the most coveted titles in the ICT sector.

40 awards were presented this year that were segmented into three categories:

  • Enterprise Infrastructure
  • Enterprise Telecom Services
  • Emerging Services

Congratulating the 2020 award recipients, Benoy CS, Vice President, Digital Transformation Practice, Frost & Sullivan, said, “The 18th edition of these awards established a steep increase in the intensity of competition. A common trend observed amongst all award winners were the intense efforts they put in towards growth and their commitment to positive customer experiences. Moreover, this year witnessed brilliant innovations in products, services, and effective implementation of go-to-market strategies amongst various competitors. Frost & Sullivan was proud to recognize these companies for their incredible performance, which has fuelled the growth of the Indian ICT industry. We hope this will further motivate ICT firms to continue pushing the boundaries of excellence.”

Frost & Sullivan follows its proprietary, measurement-based methodology combined with extensive research, in-depth interviews, analysis, and benchmarking to shortlist deserving companies in each category. This assessment is presented to an independent jury comprising of ICT stalwarts and industry experts, who select the final winners. With real-time performance indicators like market share, revenue growth, customer acquisitions, product/service value, and technology innovation forming the backbone of the selection process, the winners represent the best-in-class in the Indian ICT industry.

The esteemed jury members for this year’s awards included:

  • Achal Kataria, Vice President & Global Head of Technology, EXL
  • Annie Mathew, CIO, Mother Dairy Fruit & Vegetable Pvt Ltd
  • Atul Govil, Chief Transformation Officer& Head (SAP & IT), India Glycols Limited
  • Avinash Velhal, Group CIO –India, Middle East& South Africa, Vice President – IT & Process, Atos India Pvt Ltd
  • Jignesh Gandhi, CTO, Essel Finance Management LLP
  • Kapil Mahajan, Group CIO, Safe Express
  • Keyur Desai, CIO, Essar Ports & Shipping &Head Info Security – Network & Communications, Essar Group
  • Mayank Bhargava, CIO, DHFL Pramerica Life Insurance Company Ltd
  • Mohan Shetty, Head – Technology Services, Aditya Birla Sunlife Insurance Ltd
  • Puneesh Lamba, Group CIO, CK Birla Group
  • Rajeev Pradhan, CIO, Wadia Group
  • Suresh Iyer, CIO, Blue Star Limited
  • Tarun Pandey, Executive VP-IT, Aditya Birla Capital
  • Thomas K Thomas, Senior Associate Editor & Chief of Mumbai Bureau, The Hindu Business Line
  • Tushar S. Vagal, CIO, L&T Realty (Larsen & Toubro)
  • Vijay Sethi, CIO & Head- Corporate Social Responsibility & Human Resources, Hero MotoCorp Limited

The 2020 India ICT Best Practices Awards are supported by our Media Partners – Channel Times, CIO Review India, Communications Today, CXO Today, CXO Voice.com, Electronics for You, Silicon India, Telecom Watch, and YourStory.

Recipients of the 2020 India ICT Best Practices Awards

Award Titles & Category

Award Recipients

Enterprise Infrastructure

2020 Indian Network Security Vendor
Company of the Year Award
Palo Alto Networks
2020 Indian Managed Security Service Provider – Telecom
Company of the Year Award
Tata Communications
2020 Indian WAF and Anti DDoSProvider
Company of the Year Award
Radware Ltd
2020 Indian Endpoint Protection Platform Provider
Company of the Year Award
McAfee
2020 Indian Managed IAM Service Provider
Company of the Year Award
Happiest Minds
2020 Indian Data Loss Prevention (DLP) Provider
Company of the Year Award
Forcepoint
2020 Indian Secure Web Gateway (SWG) Provider
Company of the Year Award
Cisco
2020 Indian Backup and Disaster Recovery Provider
Company of the Year Award
Veritas
2020 Indian Cyber Range Provider
Company of the Year Award
Cyberbit
2020 Indian Threat Intelligence Provider
Company of the Year Award
IBM India Private Limited
2020 Indian Software Defined Data Center (SDDC) Security Provider Company of the Year Award VMware Software India Private Limited
2020 Indian Unified Communications Provider
Company of the Year Award
Cisco
2020 Indian Unified Communications Service Provider
Company of the Year Award
Tata Communications
2020 Indian Video Conferencing Endpoint Provider
Company of the Year Award
Cisco
2020 Indian Web Conferencing Provider
Company of the Year Award
Cisco
2020 Indian Enterprise Team Collaboration
Company of the Year Award
Microsoft

Enterprise Telecom Services

2020 Indian Managed Enterprise Wi-Fi Provider
Company of the Year Award
Vodafone Idea Business Services
2020 Indian M2M Connectivity Service Provider
Company of the Year Award
Vodafone Idea Business Services
2020 Indian Enterprise Telecom Service Provider – SMB Segment
Company of the Year Award
Airtel Business
2020 Indian Enterprise Mobile Service Provider
Company of the Year Award
Airtel Business
2020 Indian SDWAN Service Provider
Company of the Year Award
Tata Communications
2020 Indian Enterprise Telecom Service Provider – Large Enterprise SegmentCompany of the Year Award Tata Communications
2020 Indian Enterprise Data Service Provider
Company of the Year Award
Tata Communications
2020 Indian Managed Multi Cloud Service Provider
Company of the Year Award
Tata Communications
2020 Indian Cloud Interconnect Service Provider
Company of the Year Award
Tata Communications
2020 Indian Colocation Service Provider
Company of the Year Award
STT GDC India
2020 Indian Public IaaS Provider
Company of the Year Award
Amazon Web Services
2020 Indian Enterprise Mobility Management Provider
Company of the Year Award
VMware Software India Private Limited
2020 Indian SDWANPlatform Provider
Company of the Year Award
Versa Networks
2020 Indian Hybrid Cloud Technology Provider
Company of the Year Award
Dell Technologies

Emerging Services

2020 Indian Enterprise Content Management Provider
Company of the Year Award
Newgen Software Technologies Limited
2020 Indian Mobile Network Equipment Provider (5G)
Company of the Year Award
Huawei India
2020 Indian Customer Service ChatbotProvider
Company of the Year Award
Avaamo
2020 Indian Robotic Process Automation
Company of the Year Award
UiPath
2020 Indian Automotive Digital Transformation Solution Provider
Company of the Year Award
Tech Mahindra
2020 Indian Aerospace & Defence Digital Transformation Solution Provider Company of the Year Award Tech Mahindra
2020 Indian Hyperconverged Infrastructure
Company of the Year Award
VMware Software India Private Limited
2020 Indian AI based Farming Management Solution Technology Innovation Leadership Award Cropin
2020 Indian Video Managed Services Provider
Company of the Year Award
Tata Communications
2020 Indian IT Service Management (ITSM) Tool Provider
Company of the Year Award
ServiceNow

To know more about the awards and partnership opportunities for the 2021 awards, please visit https://ww3.frost.com/event/calendar/india-ict-awards/. To schedule an interaction with our spokespersons, please email Swati Mohtra/Srihari Daivanayagam at swatim@frost.com/srihari.daivanayagam@frost.com.

About Frost & Sullivan

For over five decades, Frost & Sullivan has become world-renowned for its role in helping investors, corporate leaders and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion

Media Contacts:

Swati Mohtra, Sr. Events Executive

M: +91 8888774966; P: +91 20 67189707

E: swatim@frost.com

Srihari Daivanayagam, Corporate Communications – South Asia

M: +91 9742676194; P: +91 44 6681 4412

E: srihari.daivanayagam@frost.com

http://ww2.frost.com/

Twitter: @Frost_Sullivan & @Frost_MENASA (Event Hashtag: #fsictawardsindia)

LinkedIn: https://www.linkedin.com/showcase/frostsullivan-measa

About Srihari Daivanayagam

Srihari DaivanayagamSrihari Daivanayagam is a Senior Executive with Frost & Sullivan's Corporate Communications team. He has over five years of industry experience in media and communications.

Srihari DaivanayagamSrihari Daivanayagam

Srihari Daivanayagam is a Senior Executive with Frost & Sullivan's Corporate Communications team. He has over five years of industry experience in media and communications.

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