Choose Between Three Different Collaboration Zones 

Customize your agenda! Stay the course with one zone or bounce around to others. All collaboration zones are Power-Point Free, participant-driven discussions featuring creative thinking and idea generation. 

Choose one of the following zones:

Zone 1. Product Development Process & Execution Strategy 
Zone 2. Leveraging External Insights & Resources to Reinvigorate Your Portfolio
Zone 3. Tear Down the Wall: Conquering the Obstacles to Innovation Mastery 

Sunday, January 21, 2018 - Arrival Day

7:00 PM Suggested Arrival Time
Arrive Sunday to participate in Monday's Networking Activities.

Monday, January 22, 2018- Innovation Workshops and Networking Day

Spend your morning learning and your evening networking! Join us for a morning Innovation Workshop on a critical topic, and then later bring plenty of business cards, relax, meet-and-greet during an evening devoted to making new contacts and new friends.

8:00 AM
Innovation Workshops: Registration, Continental Breakfast and Exhibition
Exchange ideas, gain new perspectives, and power up your professional network during these interactive innovation workshops. Registration for a lab may incur an additional fee. See registration page for details.
8:30 AM Innovation Workshops Begin

Choose one of the following:

Workshop 1: The A-Zs of Customer Centricity

Workshop 2: Mastering the Art of Agile Product Development
12:00 PM Innovation Workshops Networking Lunch 
For Innovation Lab Participants
12:30 PM Sponsor Workshop
2:00 PM Sponsor Registration & Orientation Reception
2:45 PM Speaker & Thought Leader Orientation
An essential meeting for speakers, facilitators and confirmed thought leaders to preview the event, highlight your roles and network with fellow peers.
3:30 PM Participant Meet ‘n’ Greet
This end-user/practitioner networking activity is your opportunity to identify – right out of the gate – those peers who share challenges similar to your own. It's a great way to find participants who have thought leadership you can benefit from and to facilitate later dialogues throughout the event.
4:30 PM "Discover the OC" Scavenger Hunt
Join us in exploring the Orange County area in this Amazing Race style scavenger hunt! Break into teams and compete for bragging rights all week. Armed with a video camera and competitive spirit, teams will decipher clues and take on challenges taking them all around the OC area. Winners will be announced at the "Be Our Guest" Welcome Reception & Event Kickoff  back at the hotel! Transportation will be provided.
7:30 PM "Be Our Guest" Welcome Reception & Event Kickoff
Meet your fellow peers and colleagues while enjoying some conversations and cocktails

Tuesday, January 23, 2018 - General Session and Exhibition

8:00 AM Registration, Continental Breakfast, and Exhibition
8:45 AM Welcome and Keynote
“Every Company is a Software Company:” Reimagining Your Business and its Environment in the Digital Era
9:45 AM Organizational Success Story
Going from Customer Focused to Customer Obsessed
10:15 AM Networking, Refreshment, and Exhibition Break
10:45 AM Concurrent Collaboration Zones – Case Histories

Case Histories explore a specific use case and include informal conversations that draw upon the experience and expertise of the featured executive and participants.

Choose one of the following zones:

Zone 1: Human Centered Design

Zone 2: Fueling Innovation through Powerful Partnerships

Zone 3: Born Digital: Tackling Competitors Who Are Digital Masters
11:45 AM

Concurrent Sessions

Choose one of the following concurrent sessions:


Solutions Wheel
Play the "wheel" to find out which of the industry's products and services will help you solve your challenges. It is a series of rapid fire, one-on-one meetings with leading sponsors – both intense and fulfilling.


The Fix
Crowdsourcing Tactical Solutions to Our Most Vexing Challenges

12:30 PM

Food For Thought - Networking Roundtables Hosted by Industry Leaders

Practitioners and solution providers host a menu of luncheon discussions on pertinent industry issues. Dine and dish with industry experts. The list of discussion topics will be available on-site.

Hosted by:


1:35 PM
Session to Session Travel Time
1:40 PM
Concurrent Collaboration Zones - Roundtables

Roundtable sessions capture the power of all participants’ voices, insights and experiences via group discussion and exploration of the issue at hand.

Choose one of the following zones:

Zone 1: Ideation for Incremental Product Development

Zone 2: Your Innovation Pipeline through Customer Insights, Ideation & Empathy

Zone 3: Making Uncertainty Your Friend

3:00 PM
Networking, Refreshment, and Exhibition Break
3:30 PM

Ask the Experts! Panel Discussion
IoT: Changing the Way Value & Profit Are Created

4:15 PM Change Agent

What Millennials Value: Upending Traditional Beliefs to Achieve Dynamic Product Innovation
5:00 PM Change Agent Session Concludes 
5:30 PM Four Truths and a Lie Networking Reception
Enjoy playing detective, while deciphering the truths from the lies! Guess correctly and you will be entered to win a fantastic prize.
6:45 PM Dine Around Downtown Disney
Join your colleagues as we kick back, relax and embrace the magic of Downtown Disney with a spectacular fireworks finale! We’ll start by indulging in Mediterranean classics, followed by some Mexican flare and margaritas. Last stop of the evening will be garnished with New Orleans inspired desserts in a swingin’ 2 – story jazz palace as we cap off the night with networking and amazing views of the fireworks show off the balcony!
Participant Fee: $75

Wednesday, January 24, 2018 – General Session and Exhibition

Feel free to come down in your most comfortable travel wear so you can check out early, store your bags and ensure a stress-free day.

6:30 AM Early Risers Run/Walk
Calling all walkers, joggers and runners! Lace up your sneakers and get your endorphins flowing with a little exercise. It's the perfect start to a great day of content and networking!
8:00 AM Continental Breakfast and Exhibition
8:30 AM Ice Breaker and Transformational Keynote 
Pushing the Boundaries on Your Risk-Taking Comfort Level
9:30 AM Branding Success
Bringing Your Innovations to Life through Savvy Storytelling
10:00 AM Briefing Sessions, Networking, Refreshment and Exhibition Break 
11:00 AM

Concurrent Collaboration Zones – ThinkTanks

ThinkTank sessions employ interactive team exercises in a “roll up your sleeves” learning environment.

Choose one of the following zones:

Zone 1: Benchmarking Success - Analytics, KPIs and Metrics for Innovation Management

Zone 2: Capitalizing on the Power of a Million Minds: Innovation and Strategic Product Development through Crowdsourcing and Social Media Tools

12:30 PM Food For Thought- Networking Roundtables Hosted by Industry Leaders
Practitioners and solution providers host a menu of luncheon discussions on pertinent industry issues. Dine and dish with industry experts. The list of discussion topics will be available on-site.

Hosted by:
1:35 PM Session to Session Travel Time
1:40 PM

Concurrent Collaboration Zones - Peer Councils

Peer Council sessions are participant-driven discussions focusing on your key challenges and concerns.

Choose one of the following zones:

Zone 1: Influencing Up: Partnering with Internal Advocates to Demonstrate Value to the C-Suite

Zone 2: To Centralize or De-Centralize? Where Should Innovation and Product Development Live Within the Organization? 

2:40 PM Session to Session Travel Time
2:45 PM Game Changer
Brave New World:  Embracing Artificial Intelligence, AR/VR and Native Voice Capabilities to Radically Change Innovation
2:50 PM Networking, Refreshment, and Exhibition Break
3.20 PM Interactive
Tech Capabilities beyond Your Wildest Dreams: A Hands-On Exercise in Unleashing the Power of Technology
4:15 PM Capstone Keynote & Coaching Session
Where the Rubber Meets the Road: From Innovation Strategy to Innovation Action
4:45 PM 12th Annual New Product Innovation & Development: A Frost & Sullivan Executive MindXchange Concludes

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