Frost & Sullivan North America Event Uncovers How AI Can Accelerate Innovation with Fast and Agile Decision Making

Growth, Innovation, and Leadership (GIL) conference will bring industry experts together to reveal how businesses can benefit from utilizing Artificial Intelligence MOUNTAIN VIEW, Calif. – Aug. 14, 2017 – Hyper-competitive markets that characterize the world’s economy... Read more

Dell Vice President for Voice of the Customer to Discuss How to Develop and Keep Customers for Life at 13th Annual Customer Contact West Event

Frost & Sullivan’s premier customer contact industry event will also include an interactive panel on Augmenting Intelligent Customer Care: The Advent of Chatbots, Virtual Assistants, and Machine Learning SANTA CLARA, Calif. – August 10, 2017– Frost & Sullivan... Read more

Frost & Sullivan North America Summit Reveals Growth Opportunities Bred by Digital Transformation in Personal and Freight Mobility

Growth, Innovation & Leadership (GIL) 2017 event will offer a better understanding of digitization and its impact on new business models in mobility SANTA CLARA, Calif. – July 31, 2017 – Transformation is becoming unavoidably visible in the increase of uberized... Read more

American Express VP to Reveal Guidelines for Creating Customer Value through Technology at the 13th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange

Premier industry event will also include lessons on leadership from Michael “Coop” Cooper, Founder at Innovators and Influencers MOUNTAIN VIEW, Calif. – June 6, 2017– Frost & Sullivan is pleased to announce the 13th Annual Customer Contact West: A Frost &... Read more

Customer Contact Leader from Europe’s #1 Tourism Business to be Keynote Speaker at 11th Annual Customer Contact, Europe: A Frost & Sullivan Executive MindXchange

TUI UK&I Customer Contact Director, and E.ON Vice President of Global Customer Experience, will share powerful insights into the future of the industry LONDON — 5 April 2017 — Lisa Steele, Director of Customer Contact, TUI UK&I and Olivier Mourrieras, Vice... Read more

Thought Leaders from Vitamix and Ritz-Carlton Reveal How to Create True Brand Advocates at 13th Annual Customer Contact, East: A Frost & Sullivan Executive MindXchange

Distinguished speakers to share case studies and best practices that will help you build a successful customer experience strategy SANTA CLARA, Calif. -March 22, 2017–Frost & Sullivan is pleased to announce that Jodi Berg, Ph.D., President and Chief... Read more

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