Digital Media

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The Carbonite Maneuver

by Mariana Fernandez | Nov 12, 2019 | Big Data, Cloud, Digital Media, Digital Transformation, Enterprise, Frost Perspectives

  By: Mukul Krishna, Global Head of Practice, Digital Media OpenText has chosen a strategic, inorganic growth path through acquisition over the years. OpenText was one of the first vendors to recognize the critical role managing enterprise information will play... Read more

Zoom’s Growing Ambitions in the Business Communications Market

by Roopam Jain | Nov 12, 2019 | Cloud, Consumer, Customer Contact, Digital Media, Digital Transformation, Enterprise, Frost Perspectives

Since the launch of its first product, Zoom has morphed considerably from a cloud video conferencing provider to its current, fast-growing focus on end-to-end enterprise communications. Zoom’s strategy of building a strong, well-functioning core, i.e., its wildly... Read more

High-tech Companies: How to Win the Innovation Race with Advanced Communication and Collaboration Tools

by Frost & Sullivan | Jun 6, 2019 | Cloud, Digital Media, Digital Transformation, Frost Perspectives

As technology innovators, high tech companies drive in the IT fast lane. They are relentlessly looking to get ahead with innovations in Artificial Intelligence (AI), the Internet of Things (IoT), cloud computing, and mobility, among other things. However, significant... Read more

Advanced Collaboration for Consultants: How to Maximize Client Engagement and Success

by Roopam Jain | Mar 14, 2019 | Big Data, Cloud, Digital Media, Digital Transformation, Enterprise, Frost Perspectives, The Internet of Things

Businesses today have a strong need to drive their strategy and growth by reaching outside of their own knowledge domains. Consultants are a trusted source of information to gain access to objective insights from third party experts. In recent years, large consulting... Read more

Securing the Customer Journey – Essential Requirements for Enterprise Fraud Management

by Vikrant Gandhi | Sep 5, 2018 | Big Data, Cloud, Consumer, Digital Media, Digital Transformation, Enterprise, Frost Perspectives

Multiple Customer Touchpoints Create More Opportunities for Fraudsters  From the moment a customer visits a merchant’s website, to when they redeem loyalty points online or enter a coupon code, their shopping journey is vulnerable to new methods of exploitation. In... Read more