2021 Award Recipients
Company of the Year
Cognitive AI for Business Process Automation, Global – Beyond Limits
Smart Water Metering and Management, Europe – Birdz
Corporate Education, North America – Degreed
Satellite Communications, Latin America – Globalsat Group
Healthcare and Life Sciences Analytics Cloud Solutions, North American – Inovalon
Smart Gas Metering, Global – Pietro Fiorentini
Breach and Attack Simulation, Global – SafeBreach
Commercial Drone, North America – Skydio
Edge Infrastructure, North America – Stratus Technologies
Sustainable Ingredients in Hair Conditioning, Europe – Stepan Company
LIMS for Molecular and Genetic Diagnostics, North America – Sunquest
Customer Experience Outsourcing Services, Brazil – Teleperformance
Nearshore Customer Experience Outsourcing Services, Latin America – Teleperformance
Competitive Strategy Innovation & Leadership
Customer Value Leadership
Customer Experience Outsourcing Services, Brazil – AeC
PLM Software for Fashion, Retail, and Consumer Goods, Global – Centric Software
Conversation Intelligence, North America – Chorus
Digital Transformation Service Provider for Life Sciences, Global – Citius Tech
Business Network Services, Europe – Colt Technology Services
Omnichannel Customer Support Automotive Dealers, North America – Cox Automotive
Electric Vehicle Lithium-ion Battery, Global – Enevate
Social Media Consulting & Brand Management, North America – HGS
AI-powered Email Security, Europe – IRONSCALES
Calibration and Repair Services, Global – SIMCO Electronics
Video Conferencing, Global – Pexip
UC Performance Management and Meeting Insights, Global – Vyopta
Enabling Technology Leadership
5G Network Infrastructure, Global – HPE
Industrial Edge-to-Enterprise Automation, North America – Machfu
Cell and Gene Therapy Manufacturing, Global – Ori Biotech
Consumer Healthcare Engagement, North America – Welltok
Entrepreneurial Company of the Year
Fluid Resuscitation Devices, Global – 410 Medical
Maritime Logistics, Europe – Awake.AI
Open RAN Orchestration, Global – Cellwize
Customer Experience Outsourcing Services, Central America and the Caribbean – Iterum Connections
Market Leadership
Bikesharing Technology, Latin American – PBSC Urban Solutions
New Product Innovation
Flexible Single-use Endoscope for Advanced Visualization, Global – Ambu
Next Generation OSS, Global – Amdocs
Remote Ventilator Surveillance, North America – Capsule Technologies
Extracorporeal Membrane Oxygenation (ECMO), Global – Eurosets
Holistic Web Protection, Global – Lumen
Customer Experience Outsourcing Services, Latin America and the Caribbean – Onelink BPO
Virtual Care, United States – Wolters Kluwer
Product Leadership
Real-time Payments, Global – ACI Worldwide
Virtual Care, North America – AMD Global Telemedicine
Customer Experience Outsourcing Services, Latin America – Atento
Transmission and Distribution Grid Analytics, Global – GE Digital
Hardware-in-the-loop Test Solutions for Automotive, Global – Konrad Technologies
European Defense Underground Sensors, Europe – SensoGuard
Small to Mid-Sized Contact Center, North America – Verizon
Technology Innovation Leadership
Cybersecurity Posture Management, North America – Balbix
GPU-powered Database and Analytics Platform, Europe – Brytlyt
Cyber Insurance, North America – Coalition
Smart Homes, Global – Cognitive Systems Corp.
UPS as a Reserve(UPSAAR) for Datacenter Application, India – Eaton
Fiber-optic Sensing, North America – Hifi Engineering
Nanocoating Deposition, Asia-Pacific – Nanofilm Technologies International Limited
Enterprise Fraud Management, North America – NICE Actimize
Molecular Testing, Global – PathogenDx
