You Will Discover:
Digitization, new business models, disruptive technologies, and the emergence of non-traditional automotive participants are revolutionizing the way parts will be sold and service will be delivered in the near future.
This briefing will investigate the disruptive forces and trends at play and will look at how they will transform key factors that influence and drive the automotive aftermarket (e.g. - geography: urban/rural stores; customers: women drivers, Generation Y; technology: augmented reality, big data).
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